Mike Roeder | Page 4

Nick made the process quick and easy. The dealership was fair with me and I felt good about the entire experience. Jennifer, in finance, was also great to work with! The dealership was fair with me and I felt good about the entire experience. Jennifer, in finance, was also great to work with! More

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A complex electronic problem solved. Our service advisor was very helpful keeping us well informed and up to date. I can think of no better place to have your new Mercedes (AKA a motorized computer) service was very helpful keeping us well informed and up to date. I can think of no better place to have your new Mercedes (AKA a motorized computer) serviced. More

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August 7th I purchased a 2018 bmw 328d from Sears imported autos and the salesman told me the car is in perfect condition. I live almost 2 hours from this place and he kept telling me that it’s in pe imported autos and the salesman told me the car is in perfect condition. I live almost 2 hours from this place and he kept telling me that it’s in perfect beautiful condition so I took his word for it and I bought the car. I get to the dealership and be just rushed me though to quickly look at the car and go sign the paperwork. I was promised to get the fancy giant bowtie experience and I was lied to about that as well. As I seen a few other get it other than me. I buy the car and I get home to find tons of scratches and a door ding, not only that but the car smelled like diesel fuel when it was sitting in my garage. I contact the salesman and he tells me to bring it back in on my expense of fuel to have the door ding and scratches fixed. So I brought the car back and they quickly went through It and I get home and find buff trails everywhere. So I take it back for the second time and they had it for not even 2 hours and I get it back and I tried to look at it the best I could and it was cloudy so I didn’t see any issues. 2 days later I have it in the sunlight and about half the car still has buff trails and now they won’t respond to me. So learn from my experience and steer clear of this dealership. They only care about the money not the customer More

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I thought Boris was very informative when we ordered our GLE 580 giving us the options that he thought was important. After ordering the car he kept us updated on when production was going to start. When we GLE 580 giving us the options that he thought was important. After ordering the car he kept us updated on when production was going to start. When we picked car up it was impressive with being met with Manager and Boris and having someone to show how to operate all options. More

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I wish the closing person had been upfront about Sears tacking on $125 for admin expenses. She said it was a state charge until I asked for the detail. No problem paying it, but let's just be honest and a tacking on $125 for admin expenses. She said it was a state charge until I asked for the detail. No problem paying it, but let's just be honest and accurate! More

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Nick he’s the most professional car person I ever worked with. Definitely going to refer everyone I know that needs a car. Good luck with. Definitely going to refer everyone I know that needs a car. Good luck More

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The best car purchase ( lease). Appreciate every single person in the entire process. Keep up! You got my business for life and will make sure I refer you to the people around me. Thank you so much! person in the entire process. Keep up! You got my business for life and will make sure I refer you to the people around me. Thank you so much! More

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Great experience every time I visit Sears. This is my second car. I also have 2014 550 S which I have enjoyed and still have. second car. I also have 2014 550 S which I have enjoyed and still have. More

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Easiest car buying experience ever...great people who truly care about providing exceptional service!...Brock walked me through everything I needed to know about taking proper care of the finish of the c truly care about providing exceptional service!...Brock walked me through everything I needed to know about taking proper care of the finish of the car... More

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This was my first car purchase through Sears and it won't be my last. John Mulligan and the entire team at Sears were thoughtful, courteous, and extremely professional. I highly recommend Sears for anybody i be my last. John Mulligan and the entire team at Sears were thoughtful, courteous, and extremely professional. I highly recommend Sears for anybody in the market that is seeking an outstanding car buying and delivery experience. More

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