"Warm and welcoming environment"
I dealt with both John and Mike via phone and email. They are both very professional and I would definitely refer my family and friends to give John a call.
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"Fantastic comfortbale experience at Northway Ford"
Northway Ford was fantastic in setting me up with my new f150. The employee who took care of me was Chris Birley and he was great. Even though I had picked out a truck online of interest he still took the time to show me the entire inventory to make sure I had seen all of my options. All of the staff was very friendly towards me even though I wasn't doing any business with them. I even noticed other customers receiving the same treatment I was getting when in the showroom. Having worked in retail for many years I enjoyed my experience at Northway Ford with Chris because both made the environment very comfortable and did not feel pressured. I have been recommending Northway since and plan to continue any business I have them going forward.
"2nd time,just as good as the first"
this is my second new vehicle at this dealership, the experience was as good as the first. Stacey and rob were great, I am not an easy person to deal with but they managed, I got a great deal, at least that what they let me think. lol
"4th time back say something?"
Another outstanding experience with Chad Murphy, Monday, Sunday, daytime or evening it doesn't matter with Chad he's not just in it for himself he's in it to make the whole experience what it should be...easy relaxing and flawless and that is what you will get from the Chad and with team at Northway Ford in Brantford.
I'll be back for a a fifth time!!
"Friendly, professional and courteous"
Visiting Northway Ford we were made to feel comfortable and welcomed. Our intension was to look at and possibly purchase a used 2016 F150 but after meeting with John Bolt we found out it had been sold already. It was a disappointment and a blessing in one I guess because the new 2017 F150,s looked so nice. After a talk with John, getting answers to many of our questions and a test drive we were filing an application for financing. We were approved in less than an hour. Everything was easy from talking to John and the others at the dealership to picking up the keys and driving away in our new truck. It's been a week and we're still excited.
The staff at this dealership are very accommodating, friendly and courteous. It would be a pleasure to recommend them to any of our friends and family should they need to purchase a vehicle.
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"Purchase of a 2017 Lincoln MKZ"
The staff were very friendly, helpful and informative without being pushy. Our new vehicle was sparkling clean. John took the time to review all of its many features with me before sending me on my way!
My Salesman was Mr.Stacey Cook,this gentleman could not do enough for me as he practically bent over backwards to make sure I was very pleased with my F150,and that's what I call a great salesman who will go above and beyond to make the customer very happy with there purchase of a new vehicle.And yes I would recommend this salesman to anybody buying a new or used vehicle from Northway Ford in Brantford.
"Good experience at Northway"
- Mary Lynne
Very good service, treated very respectfully, overall very good experience. Stacey was ready to let us see all the vehicles, try accessibility for any of the new vehicles we were interested in, and then test drive the one we felt we were interested in purchasing. He was ready to answer any of our questions and is an asset to your dealership in his making a customer feel they can ask any question and be sure it is the vehicle is the one they want to purchase and enjoy. Keep up the good work Stacey. Mary Lynne and Hank
"Great all Around"
We love this dealership. We have purchased a number of vehicles from Northway and they never disappoint. We will be back. Thank you to all the staff.
"incredible service from start to finish!"
I had the best experience with northway ford. Casey greeted me right away and we went out for a test drive, the whole time he was very knowledgeable on the vehicle. The next day I came back and took another look at the vehicle, I was sold on it. Mike and Casey explained everything I needed to know very well since it was my first time purchasing a new vehicle, mike kept me informed and called me whenever new information came about and to help me along the way. I would recommend northway ford to anyone looking for a new or used vehicle. I had nothing but incredible service from start to finish and I greatly appreciated the service I received!!
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