Mike Ghowsi | Page 2

I never write reviews!However I was pleased with my I never write reviews! However I was pleased with my buying experience at Toyota on The Park. I bought a 2016 Toyota Corolla. The whole thing too I never write reviews! However I was pleased with my buying experience at Toyota on The Park. I bought a 2016 Toyota Corolla. The whole thing took just a few days in November 2019. My salesman was Mike - he was attentive , respectful, and keep in touch regarding several details ( and was not annoying). I was also very pleased with Peter the Used Car Manager. He provided personalized service , approved a really good deal in Michelin winter tires, and was flexible with other details. Shelly the Finance Manager was professional and not pushy- very good. All in all a really good experience. RD More

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Typical Used Car Salesman Experience...S Came in to look at upgrading from my new Corolla to a Rav4...received promotional material in the mail about this 'event'; was open to new or used Rav Came in to look at upgrading from my new Corolla to a Rav4...received promotional material in the mail about this 'event'; was open to new or used Rav4, and primarily was looking to change to an AWD vehicle. CAUTION..Never go to a Dealership at month end or when it is raining/dark.....did not have a good experience negotiating a price, AND the actual cost/financing was not fully explained. And, at the end of the day I 'felt' what some would consider the 'used car salesman experience'...I do not think it is asking much to be have things clearly explained, and to feel that you are a valued customer. I was frankly made to feel that if I did not make this deal, no big deal, another customer was waiting....so having a person feel like a valued customer was not that important. The only saving grace to all of this is the Toyota is a great brand, and their vehicles are reliable and sustainable, BUT this dealership better stop relying on this fact and start providing good and ethical customer services. Eleni C More

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Most recent experience with Toyota on the Park Very Good experience with my third lease for a Corolla. Mike Ghowsi was first rate in all aspects. Ricardo Garicia helped take me through all the ste Very Good experience with my third lease for a Corolla. Mike Ghowsi was first rate in all aspects. Ricardo Garicia helped take me through all the steps of introducing me to everything you need to know about your new vehicle before your first drive. Made me feel well taken care of taking me to Service and getting me set up with appointments for snow tire changing and first check up. Jason Banwell is a great asset to Toyota on the Park as one of their financial consultants. He is very professional, personable and well informed. He makes the most stressful part of getting a new car a comfortable one. Jason was the sales and leasing consultant of my last leased Corolla, and his was my most positive, pleasant and helpful experiences ever in getting a new car. I will be back. Denise Bertram More

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Fantastic Service! Mike Ghowsi, Sales/Leasing Consultant guided me to a 2019 Toyota C-HR - he was exceptional in explaining all the cars and costs and taking the time fo Mike Ghowsi, Sales/Leasing Consultant guided me to a 2019 Toyota C-HR - he was exceptional in explaining all the cars and costs and taking the time for me to understand my options - very open to my needs and not a pushy agent - I was totally comfortable and confident with him. I leased my first vehicle because of him. Ricardo Garcia, Delivery Specialist, guided me how to use the vehicle when I picked it up and felt very confident driving off in knowing how to use all the new bells and whistles. Ricardo knew my car inside and out and made learning how to use the new vehicle FUN! I am so grateful to have met such a great team and to be driving such an incredible vehicle of high standards. Thank you Toyota on the Park and thank you MIke and Ricardo. Feeling Grateful! Deborah Osmond More

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very disappointed and frustrated Hi I bought my 2012 Toyota Sienna on April 6 2019; I was at dealership on April 8 2019 to get my driver door fixed as it was defective; I talked to Pe Hi I bought my 2012 Toyota Sienna on April 6 2019; I was at dealership on April 8 2019 to get my driver door fixed as it was defective; I talked to Peter from whom (Ref: Mike Ghowsi) I made a deal and was promised to fix any issues; I was told that he can not fix because its expensive to get it fixed; I am very disappointed and frustrated with this type of customer service; hopefully they would not repeat this to somebody else Please someone help More

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Efficient and caring professional Years of loyalty to Toyota and this dealership were reinforced with our recent purchase. MAHAD was exceptionally astute, attentive and resourceful to Years of loyalty to Toyota and this dealership were reinforced with our recent purchase. MAHAD was exceptionally astute, attentive and resourceful to help us get the perfect car for our needs. Mike, Peter and Shelly helped to make the entire process a pleasure More

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Conscientious, Caring and Personalized Service Within the last ten (10) days I purchased a Toyota Camry from this Dealership. My Sales Consultant was and is Mike Fawad Ghowsi, was in that that pu Within the last ten (10) days I purchased a Toyota Camry from this Dealership. My Sales Consultant was and is Mike Fawad Ghowsi, was in that that purchased is completed and is because if I decided to purchase another Toyota Mike would be my Consultant of choice. Mike displayed that firstly he was interested in his Clients needs, listened attentively, eye contact throughout conversation, respected my requests and answered all the concerns I had about any potential purchase. This interaction was of great importance to me and garnered my respect for Mike as a person. He was very honest and forthright with his responses. At no time did Mike make me feel that at all cost I had to purchase, he did not at any time coerce or push the sale, it was a question of me being valued by Toyota and if I purchased the sale would be mutually beneficial, in that He and Toyota on the Park would always be there for me. It was indeed a comforting feeling. Since my purchase I had a minor concern and true to his word having returned to Toyota on the Park the service, care and resolve offered was as promised, without question. I will also take this opportunity to thank the Team I dealt with Shelly in Accounts and Sham a Service Consultant for their exemplary Customer Service, together with Mike, I am now sold on Toyota on the Park and for certain I am now a confirmed customer.......Thank you!......... More

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Stress Free Purchase The staff at Toyota on The Park provided me with great customer service and a wealth of knowledge which made my decision to purchase a new car complet The staff at Toyota on The Park provided me with great customer service and a wealth of knowledge which made my decision to purchase a new car completely stress free. More

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Excellent salesman This was our first car to lease and visiting Toyota on the Park made it possible all because of Mike , he is a kind , patient and never pushy which pu This was our first car to lease and visiting Toyota on the Park made it possible all because of Mike , he is a kind , patient and never pushy which put us in a very confortable place. his knowledge is amazing, at the begining we were hasitant and confused wheter to buy or lease the car, but Mike made it all clear and we were able to decide. We already praised Mikes salesmanship to our friends and family, and most probably will come back to this dealer for our future car purchases. excellent job Mike and thank you More

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Content customer This was my first time buying a car, and compared to the other dealerships I felt way more comfortable at this dealership. Mike really helped me find This was my first time buying a car, and compared to the other dealerships I felt way more comfortable at this dealership. Mike really helped me find the perfect vehicle and me happy about my choice. I loved the vibe and experience they showed and I'm definitely showing my friends and family. :)à More

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