Time the salesman spent with us and patience answering questions and when he didn’t know he took the time to look into getting us the information we requested. Not only did he sell us the vehicle he took the time to show us some key features the vehicle offered and how to operate. They do not try and up sell you they try there best to get you the vehicle you are looking for and in your price range I was extremely happy all around😀
I have purchased yet another vehicle from Kentwood Ford and it was a great experience as always! Asa my salesman has an answer to every question i asked! He was non pushy, and offered to test drive a couple vehicles to decide if i should go with another SUV or an F-150. Thank you again to Asa Thomas and Kentwood Ford staff for always taking care of me!
We appreciate the positive feedback, Alex! Thank you for trusting us at Kentwood Ford to handle the recall repairs on your vehicle. Cheers!
January 25, 2019
- C GAGNE
Jen lu is why I gave the rating I did from beginning to end of this experience she was fabulous with get the truck in fast , ordering the parts and getting them to dealership quick and getting truck back to me fixed in record time she got everything to fall into to place perfectly I’ve been dealing with Kentwood ford and ther service for over 15yrs and this experience with Jen reminded me again of why my loyalty stays with Kentwood that girl really deserves a raise
We're overwhelmed by your continued customer loyalty! Thank you for always coming back to us at Kentwood Ford for your new vehicle purchases or servicing. Glad to hear it's always a great experience for you. Hope you enjoy the new truck!
August 21, 2018
"Well taken cared and worry free"
Ever since i bought my ford edge i always come for regular service at kentwood ford.I find that im always confident and worry free.
Professional and courteous people with smiles and compassion to customers needs. Took my new Ford F-150 in for the first oil change and was treated as if I was the most important person there
Will always refer my friends and family to these nice folks
Thank you for the kind words! Glad to hear we were able to take care of you and your F-150.
July 27, 2018
Darren is great he's been through my whole journey on my truck from oil changes on the spot. too serious problems with my trans and he's always made me feel like it's going to be okay and also asking me how my trucks doing Along with Mike A in sales there great n i tell evryone i know to go see them. Thanks again guys