Michael Holguin
Michael Holguin at Lockwood Kia
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Michael Holguin | Page 2

General Sales Manager

Lockwood Kia

2400 South Service Rd West
Oakville, ON L6L 5M9

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4.2
137 Reviews

“I have been in the automotive industry for 9 years, completing my Financial Services Degree I set out to continue my passion. I’m the biggest believer if you do what you love, you’ll never work a day in your life. I take great pride and responsibility in giving consistent premium service to all our customers. Buying a car is a special occasion, and it’s crucial to give every customer the right advice in going about the purchase. I am confident that my skill set and knowledge will enhance your car buying experience at Lockwood Kia. We believe that each relationship we build is one that will last a lifetime, and I can assure you that with the Lockwood Kia team it will be one you cherish as well. I look forward to hearing from you or seeing you in person, at our esteemed dealership.”

Dealership Experience

11 yrs, 4 mos

Industry Experience

11 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.2

137 Reviews

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137 Reviews of Michael Holguin

March 05, 2022

Dealership Rating
Employee Rating

Had an amazing experience with Lockwood. They did everything they could to make the process as easy as possible and they were able to get me into exactly the vehicle I was looking for in no More

by Joel Chapman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Sedarose

March 04, 2022

Dealership Rating
Employee Rating

Fantastic experience at Lockwood Kia! ! Answered all my questions fast N were super friendly!! Patiently waiting for my Soul order to arrive 😄 More

by Cobirim267
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Soldi-Macdougall, Marco Diaferia , Lake Haist

January 22, 2022

Dealership Rating
Employee Rating

This is my 3rd purchase for Kia Lockwood and no matter where I shop around, I ended up getting the best deal. Michael assisted me ( Lake wasn't around ) getting my 19yrs old son first car. Bought 2022 More

by James Ang
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lake Haist

January 08, 2022

Dealership Rating
Employee Rating

Cameron speedie is a wonderful person and he helped me a lot with my purchase I really enjoy my new car and many thanks for a wonderful dedicated person and the whole team at Lockwood Kia More

by yasaaskari
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Diaferia , Cameron Speedie

December 19, 2021

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Employee Rating

Michael Holguin took the time and a personable approach to sort out a problem I had. When looking at reviews, I always look at the ones where customers had problems and they were rectified as this sets se More

by loustof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 04, 2021

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Employee Rating

We were quoted 2-4 weeks for our new vehicle and it was past 4 weeks with no communication from anyone…we are now over 6 weeks and no VIN assigned. Feeling disappointed and I just don’t feel I was treated More

by deniseprior7
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 04, 2021

Lockwood Kia responded

Hello Denise, We apologize for the delay in getting your vehicle. The auto industry has been heavily affected by supply chain and microchip shortages and wait times have become longer over the past couple of months. Unfortunately we do not have any control over the manufacturing and distribution process. A member of our team has been in touch with you regularly to communicate any updates which we may/may not have. This is unfortunately the best we can do at the moment. Once your vehicle has been assigned we will reach out to you immediately to schedule a delivery date. We do appreciate your business and patience throughout these uncertain times.

Oct 04, 2021

deniseprior7 responded

Thank u for your reply. The delays and shortages were ongoing well before my purchase and I was still quoted 2-4 weeks. Also my husband had called 4x with no response to get an update before I finally got a hold of someone and asked for updates. I also asked if we can have oil changes or tint added into the deal as were offered that elsewhere…apparently nothing can be done at this location. Disappointing.

Oct 04, 2021

Lockwood Kia responded

Hi Denise, The shortages have worsened since our first interaction. We understand it is not ideal however it's the current situation that all dealers are facing. In regards to the oil changes and tint, you were given a discount on the vehicle at the time of sale. Market pricing of the Telluride is currently above MSRP. We gave a discount on a car that is bringing over and above the retail sale price. We've been as fair as possible however if you're not happy with your purchase and experience we will issue a refund of your deposit. Please contact us if you wish to exercise this option.

May 29, 2021

Dealership Rating
Employee Rating

Customers treated with respect. Understood my needs. Michael and Colin were very accomodating. Car was delivered as promised with a full tank of gas. This is my fourth Kia and the second one purchase More

by CAR54
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 05, 2021

Dealership Rating
Employee Rating

From first visit to the handover of the vehicle the From first visit to the handover of the vehicle the process was great , friendly and courteous. Sales person Jay answered all my questions and was c More

by Umer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jay Dacosta , Amit Sharma

October 30, 2020

Dealership Rating
Employee Rating

Have had the pleasure of working with Colin in the past and was always a great experience - i would recommend him to anyone looking to buy their next vehicle! More

by Ben
Customer Service
Friendliness
Recommend Dealer
Yes

August 27, 2020

Dealership Rating
Employee Rating

First, on behalf of my elderly Dad who has both physical and language challenges, I'd like to express my sincerest thanks for the patience and professionalism of Mike De Freitas and Mike Holguin. Second, it More

by julia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael DeFreitas , Charles Divita

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