Michael Holguin | Page 14

Good dealership Michael Holguin is friendly, personable and professional. He went above and beyond for me with our extended warranty. He personalize the warranty to Michael Holguin is friendly, personable and professional. He went above and beyond for me with our extended warranty. He personalize the warranty to match my driving habits and worked hard to get me a great price. I really appreciate Michael's efforts - he really came through for me. More

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Lockwood KIA Delivers on their Promise This is our second KIA purchased from Lockwood KIA in the last 6 months. I cannot thank David Moore, Michael Holguin and Trent Flack enough for helpi This is our second KIA purchased from Lockwood KIA in the last 6 months. I cannot thank David Moore, Michael Holguin and Trent Flack enough for helping make my daughter's dream come true! Her RIO was packaged perfectly to match her motoring needs. True to tradition, Lockwood KIA has once again exceeded my already elevated expectations and have delivered on their promise to meet their customer's requirements. More

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Best dealer ever!!! I know, when you are trying to buy a car your experience visiting different dealers might be very frustrating! This wasn't my case when I came into th I know, when you are trying to buy a car your experience visiting different dealers might be very frustrating! This wasn't my case when I came into the Lockwood Kia dealer. I was looking forward to buy a different brand, but after getting there by accident I just fell in love with the whole staff and decided to buy a Kia. Their good service definitely made the difference. I wouldn't even mind paying a couple hundred more for the excellent service. Michelle, Trent, Michael and every single person there made me feel it was just the right place to buy a car. In the future, this will be the first and last dealer to visit! Doing business with them is just so easy! Thanks Kia team!!! More

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Great experience....would definitely buy again bought a 2016 Soul and it was a very positive experience. No pressure sales force, sales manager and general manager were all very respectful. My rep bought a 2016 Soul and it was a very positive experience. No pressure sales force, sales manager and general manager were all very respectful. My rep Michelle was very engaging, pleasant, and warm, kept in touch without being invasive. We came in to test drive on Michelle's off night and Dave looked after us. Great salesperson too. I hope the service department is half as good as the sales team. Highly recommend! Finance guy Michael was a hoot to speak with, they shouldn't keep this guy locked in the finanace cage away from the public, he was my favourite character there! Some dealerships I visited were downright depressing and foreboding (can you hear me Oakville VW?). Those experiences really demonstrated what a refreshing difference it was at this Kia dealer. First Kia for me, but probably not the last. Look for either Michelle or Dave to sell you a car, both are very easy going and low pressure. More

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Very very very patient! Excellent listening skills by Sales I had a great experience, selecting my used Kia Rondo. Charles, Michelle, and Michael(as well as others) gave me their undivided attention, allowin I had a great experience, selecting my used Kia Rondo. Charles, Michelle, and Michael(as well as others) gave me their undivided attention, allowing me to take my time and determine what the best choice of vehicle was for my needs. If I wanted specific features, Charles and I would discuss these at great length, figuring out which features were required for me, and which features were only something that was an extra thing: not one of my requirements. Having gone through all of the vehicle details, the encouragement and help from Trent and Michael, in finishing up my selection, well, that was the icing on the cake. Getting help from Michelle with setting up my Bluetooth for my vehicle was also very excellent as well! If you want patient staff, and thorough results, choose this dealership and employees! More

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Quick, Helpful Service! My experience was very good...Jack (sale rep) and Michael Holguin (financial service manager) were able to answer my questions, give advice and delive My experience was very good...Jack (sale rep) and Michael Holguin (financial service manager) were able to answer my questions, give advice and deliver my car very quickly to suit my needs! Trent was very helpful fixing a SeriusXM issue too! Thanks guys!! More

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Great experience! I went in knowing I needed a new car, but just to look, and ended up making a purchase. Very happy with all the staff I encountered. Michelle in sales I went in knowing I needed a new car, but just to look, and ended up making a purchase. Very happy with all the staff I encountered. Michelle in sales and Michael in finance were both new to this dealership, but knew what they were talking about. They took the time to find out what I needed and to make sure it fit my budget. Michael went over a number of options for coverage packages and made sure I understood what was included. I also appreciated how thorough Dave was going over all the features of my new Kia Rondo when I picked it up. More

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