Had a great experience with them. Staff is quite friendly. Most important is they know what they are selling. I would definitely recommend this dealer everyone in my circle
We were looking for a Honda Pilot Touring in silver when we came across one at Whitby Oshawa Honda. We live in Burlington and would have preferred a closer drive, especially not knowing anything about this dealership. We took a drive to see what we would find. From the onset, there was a little mix up with the vehicle not being there yet, however, the staff was very apologetic and saw to correcting the problem. We secured a deal on the vehicle that was right for us and had a pleasant experience doing so. The staff we dealt with was very accommodating and professional. We would purchase from them again and will also recommend them to others.
- Happy Purchaser's
Meagan was extremely knowledgeable, professional and personable. I found her to be extremely easy to deal with and would highly recommend her. This is our first time purchasing a Honda product and so far extremely pleased with the outcome.
The dealership was well run and maintained and had a good vibe. My salesperson was knowledgeable and provided good ideas and solutions to my needs.
"Positive and satisfying experience . "
My wife and I were in need of a vehicle . We came to Whitby Oshawa Honda where we met Meagan who helped us through the process that we expected to be quite stressful and long . Nothing of this sort have happened as Meagan handled the sale . She was extremely professional , honest and knowledgeable . She was very patient and answered all our questions with a great deal of knowledge and honesty . We got a great deal on the car and Meagan was able to give us a bit of a further discount which made us even happier as the purchase has perfectly fit our budget . A few days after we picked up the vehicle , Meagan followed up wit a phone call to ask if we were happy wit the car and we absolutely loved it ! We definitely recommend this dealership and certainly ask for Meagan when you walk in . We jokingly call her our Family Honda Sales Rep .
"Professional and Accomodating "
- Mr X
Purchasing a used car in a busy time with my family was made very simple by Meagan. We were very pleased with how much she streamlined the process and got us into our new car professionally and quickly. Thank you again for all you did & continued success in your career.
"Wonderful Experience "
I purchased my first vehicle from this dealership, I was walking in with no experience or knowledge when it comes to purchasing a vehicle. It wasn’t easy but with the help of Meagan and Paul, they made it possible for me to get a vehicle I wanted at a great price. They did everything they could to make sure I was able to leave satisfied and in a vehicle that would suit my needs and that was affordable. They treat you like family and gave me some great advice not only about vehicles and purchasing one but also when it comes to financing, budgeting & building my credit. I would recommend Paul or Meagan to anyone and reccomend the dealership as well, you will not be disappointed. They made purchasing my first new vehicle a great experience and were always willing to answer any questions or concerns I had in an instant and were very professional as well as friendly and understanding.
"Professional to the Max"
I had the best sales experience ever. Meaghan Steele was amazing to deal with. I will be coming back because of her. thank you so much Meaghan.
"Great sales rep, bad service and experience"
Our sales rep Meagan was great, up front, honest, and helpful from start to finish of my family's experience. Service department and management is unreliable. Had to go back to the dealership multiple times for a vehicle that we were told was ready to be picked up (work needed to be done before taking it home), but then when we got there, it was not ready. Had to return 3 times total (each time being told our vehicle was ready, then upon arrival finding out it was not). On the final time, vehicle was still not ready - our sales rep Meagan had the service team clean up the vehicle so we were able to take it home after waiting. When discussing our dissatisfaction with the manager, he stated that we bought the vehicle at a very good price (the vehicle was actually the highest price of same vehicles we were looking at) and that people come from all over for their pricing so I should be happy with that. Apparently if you get a reasonable price on a vehicle, you should not expect the service to be acceptable? We were offered minimal to rectify the situation and basically told to take it or leave it. Needless to say, I will not be going back to this dealership.
Other Employees Tagged:
"Very personable sales rep"
Meagan has been great to deal with throughout our experience. She didn't push us on anything and was very personable throughout the experience. We spent a few hours looking at cars and discussing options, all of which she stayed patient with us and helped us out with all of our questions.
Even though we did not end up buying a car here (found the exact used car elsewhere), I will be recommending her to everyone. Definitely a 10/10 experience.