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Matthew Shopes

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Matthew Shopes

Matthew Shopes | Page 17

Sales Manager

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.8

321 Reviews

Overview Reviews (321)

4.8

321 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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321 Reviews of Matthew Shopes

August 20, 2024

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Employee Rating

I leased 2 Rogues from this dealership and have thoroughly enjoyed the customer service received. thoroughly enjoyed the customer service received. More

by COUNCIL3SOTTY

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Horvath , Daniel Pipp

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Aug 21, 2024 -

Tynan's Nissan Aurora responded

Thank you so much for your continued trust and for leasing two Rogues from us! We’re thrilled to hear that you've thoroughly enjoyed the customer service you received. Your feedback is incredibly important to us, and we’re grateful for your support. If there’s anything we can do to make your experience even better, please don’t hesitate to reach out. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 17, 2024

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Great people, great value. Ryan was awesome and a very knowledgeable representative of Tynnans. The whole team was awesome Ryan was awesome and a very knowledgeable representative of Tynnans. The whole team was awesome More

by ROBRUHL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda, Daniel Horvath, Mindy Carlyle, Ryaan Kayali

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Aug 19, 2024 -

Tynan's Nissan Aurora responded

Thank you for the fantastic feedback! We're delighted to hear that you had a great experience with our team and found great value in your visit. Ryan and the rest of our team appreciate your kind words. We look forward to continuing to provide you with excellent service in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 16, 2024

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Tynan’s was extremely helpful in our car buying experience. We had our financing already finished and ready to go and they beat it with a better rate. Very professional and helpful! I would highly experience. We had our financing already finished and ready to go and they beat it with a better rate. Very professional and helpful! I would highly recommend! More

by JMACK931

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda, Ryaan Kayali , Christian Kamm

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Aug 19, 2024 -

Tynan's Nissan Aurora responded

Thank you for your fantastic feedback! We're thrilled to hear that we were able to offer you a better financing rate and that you found our team professional and helpful. Your recommendation means a lot to us. If you need anything else or have any questions in the future, we’re here to help. Thanks for choosing Tynan’s! Jacqueline Goldsboro - Customer Care Coordinator

August 16, 2024

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Employee Rating

Had a mixup in communication on taking possession of car, but they did their best to make it right. but they did their best to make it right. More

by CECILIAAWILSON

Verified Customer

Recommend Dealer

Yes

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Aug 16, 2024 -

Tynan's Nissan Aurora responded

Thank you for your 5-star review! We apologize for the initial mixup in communication, but we're glad we could make it right for you. Your satisfaction is our top priority, and we appreciate your understanding. We look forward to continuing to provide you with excellent service in the future. Jacqueline Goldsboro - Customer Care Coordinator

August 15, 2024

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Employee Rating

Professional and easy experience in dealing with the Nissan dealership in both sales and finance Nissan dealership in both sales and finance More

by STEPHENJENKINSUSA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda , Samir Manohar

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Aug 16, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're delighted to hear that you had a professional and easy experience with our sales and finance teams. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 03, 2024

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I am unsure who Matthew is. There are cars parked illegally in the disabled spots.I was unable to park there. The internet went down and took 4 days to complete my purchase. O There are cars parked illegally in the disabled spots.I was unable to park there. The internet went down and took 4 days to complete my purchase. Otherwise everyone was nice. Samir was very pleasant and helpful during sales. Then he left me with finance and never returned. I had to return to get a copy of my contract. I think mailing could have been offered. Took me 3 trips to complete process. More

by SANDYSNATURALSOLUTIONS

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda , Samir Manohar, girl at front desk helped print my contract out days later

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback. I’m sorry to hear about the issues you experienced with parking and the internet delays. I’m glad to hear that Samir was pleasant and helpful, though I apologize for any inconvenience caused by the need for multiple trips. We’ll also review our procedures for contract delivery to better serve our customers. If there’s anything else we can assist with, please let us know. Jacqueline Goldsboro - Customer Care Coordinator

June 23, 2024

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Very unprofessional and employees are rude to handicap veterans. We've spent money on fixing our vehicle and it's still broken. veterans. We've spent money on fixing our vehicle and it's still broken. More

by DEXTERP1

Verified Customer

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Recommend Dealer

Other Employees Tagged: Jason Simons, Adnan Hassan, Rich McAnally, Luke Clearwater, Mindy Carlyle, Mohamad Al Dabbas , Cara Galvez, Cameron Lingk, Daniel Pipp

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Jun 24, 2024 -

Tynan's Nissan Aurora responded

DEXTERP1, Thank you for reaching out. I'm sorry to hear that your experience was anything less than exceptional and will make sure this feedback gets addressed with our team so that we can take steps to improve our service moving forward. If you'd like to share anything further, please reach out to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564. Thanks again.

June 09, 2024

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Great service from sales to repairs. Each department excels with professionalism, experience and ability. Well worth a visit! Each department excels with professionalism, experience and ability. Well worth a visit! More

by DEREK.CAMUNEZ

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Jose Castaneda , Alex Brasel, Cara Galvez

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Jun 10, 2024 -

Tynan's Nissan Aurora responded

DEREK.CAMUNEZ, Thank you for such a great review for our staff here at Tynan's Nissan Aurora! We appreciate the 5 stars and hope you come back to see us again soon!

June 03, 2024

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Everyone at Tynan’s was great. Yasha and Dan answered all of our questions and provided excellent service. Yasha and Dan answered all of our questions and provided excellent service. More

by JASON.LIEHR

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Yasha Akhmedov, Daniel Horvath

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Jun 03, 2024 -

Tynan's Nissan Aurora responded

JASON.LIEHR, We are so glad to hear you had a great experience with Yasha and Dan! Excellent service is always what we strive for! Please let us know if we can be of any assistance in the future. -Tynan's Nissan Aurora

June 01, 2024

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Very good excellent perfect service excellent customer service good people excellent management excellent location perfect service good people excellent management excellent location perfect More

by Vadimkarapetyan74@gmail.com

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Connor Moran, Taher Fares, Yasha Akhmedov, Jose Castaneda, Ariana Brent, Ryaan Kayali , Alex Brasel, Christian Kamm, Samir Manohar

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Jun 03, 2024 -

Tynan's Nissan Aurora responded

Vadimkarapetyan74@gmail.com, Thanks for such a kind review! We look forward to your next visit!