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Matthew Shopes

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Matthew Shopes

Matthew Shopes | Page 15

Sales Manager

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.8

321 Reviews

Overview Reviews (321)

4.8

321 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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321 Reviews of Matthew Shopes

October 12, 2024

Dealership Rating

Employee Rating

This was one of best time I had . Service was great and fast Ryan ,very knowledgeable. Service was great and fast Ryan ,very knowledgeable. More

by JTTUC5SS27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Daniel Horvath

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Oct 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for the fantastic review! We're delighted to hear that you had such a great experience and that Ryan provided you with fast and knowledgeable service. We appreciate your feedback and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

October 12, 2024

Dealership Rating

Employee Rating

Todo muy bien , son muy profesionales y tienen mucha paciencia para enseñar todo .muy alegre con mi nuevo carro paciencia para enseñar todo .muy alegre con mi nuevo carro More

by SANDRAJARA2002

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda, Ariana Brent

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Oct 15, 2024 -

Tynan's Nissan Aurora responded

¡Muchas gracias por tu comentario! ¡Disfruta de tu nuevo carro! Esperamos verte de nuevo pronto. Jacqueline Goldsboro - Customer Care Coordinator

October 10, 2024

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Employee Rating

Friendly and helpful staff overall. Some dealer/sales reps were a little standoffish at first but that passed. Ryaan was very engaging, trustworthy and kept me informed while I waited Some dealer/sales reps were a little standoffish at first but that passed. Ryaan was very engaging, trustworthy and kept me informed while I waited for delivery of my new lease. The front desk staff is very nice, helpful with great personalities for dealing with the public. Your parts distribution staff was friendly, fun and engaging as well. All in all a solid experience and I'm looking forward to my next purchase from this dealership. More

by ENRICO.HOWARD

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Daniel Horvath, Ryaan Kayali , Natasha

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Oct 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your wonderful review! We’re thrilled to hear that our staff, especially Ryaan, provided you with engaging and trustworthy service during your leasing process. It’s great to know you had a solid experience and found our team friendly and helpful. We look forward to assisting you with your next purchase! Jacqueline Goldsboro - Customer Care Coordinator

October 10, 2024

Dealership Rating

Employee Rating

Not understanding and trying to upset something I did not ask for. No help when I asked for ask for. No help when I asked for More

by JASMINHALKIC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Mohamad Al Dabbas

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Oct 10, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback. We apologize if there was any misunderstanding during your visit. Our goal is to assist every customer with their specific needs, and we regret if we fell short in addressing your request. We will use your input to improve our communication and service. Jacqueline Goldsboro -Customer Care Coordinator

October 08, 2024

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Employee Rating

We worked with Lenon to buy a new Leaf, and the process was easy! Everyone at the dealership was very friendly and Lenon was great - listened carefully to our needs and helped us get the deal best suited t was easy! Everyone at the dealership was very friendly and Lenon was great - listened carefully to our needs and helped us get the deal best suited to us. More

by MBHALUKO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Horvath, Lenon Yip

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Oct 09, 2024 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience and for the 5-star review! We're delighted that Lenon and our team made buying your new Leaf easy and enjoyable. We appreciate your kind words and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

October 07, 2024

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Employee Rating

They were helpful and courteous. They made leasing a car quite easy. I haven’t encountered any surprises. All is good. They made leasing a car quite easy. I haven’t encountered any surprises. All is good. More

by BODDOC

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda , Alex Brasel

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Oct 08, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're pleased our team was helpful and courteous, making your car leasing experience smooth and easy. It's great to know there were no surprises, and everything went well. We appreciate your feedback and look forward to assisting you in the future! Jacqueline Goldsboro - Customer Care Coordinator

September 29, 2024

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Employee Rating

Pleasant and easy to work with. Willing to hear my questions and concerns. Always feel confident working with them. Willing to hear my questions and concerns. Always feel confident working with them. More

by SYBIL0841

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Daniel Horvath, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp, Taher

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Sep 30, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're delighted that you find us pleasant and easy to work with and that we addressed your questions and concerns. Your confidence in us means a lot, and we look forward to continuing to serve you! Jacqueline Goldsboro- Customer Care Coordinator

September 28, 2024

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Employee Rating

I believe I could have received a better deal. The attention I had the day of was nice but after I left they forgot about me. No call and broken promises. The attention I had the day of was nice but after I left they forgot about me. No call and broken promises. More

by ANGIELOMELIPAZ

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Yasha Akhmedov, Jose Castaneda, Mindy Carlyle

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Sep 30, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback. We're sorry to hear that you felt overlooked after your visit and that we didn’t meet your expectations regarding communication and follow-up. Your experience is important to us, and we take your comments seriously. Thank you for bringing this to our attention. Jacqueline Goldsboro - Customer Care Coordinator

September 27, 2024

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Employee Rating

Everyone was great - especially Genesis! She was very responsive, answered all of my questions, explained all of my options, and didn't try to push me in any direction. She was very responsive, answered all of my questions, explained all of my options, and didn't try to push me in any direction. More

by DEANN.WRIGHT14

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda, Genesis Silva , Alex Brasel

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Sep 27, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're so glad you had a great experience, especially with Genesis.If you need anything else, we’re always here to help! Jacqueline Goldsboro - Customer Care Coordinator

September 25, 2024

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Employee Rating

Always been a pleasure to enter this friendly respectful out going atmosphere with great people. Thank you! out going atmosphere with great people. Thank you! More

by BUFFYNOPHENEY3070

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Pipp

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Sep 26, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're thrilled to hear that you always enjoy our dealership's friendly and respectful atmosphere. It's our pleasure to serve you, and we look forward to welcoming you back again soon! Jacqueline Goldsboro - Customer Care Coordinator