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Matthew Menane

Overview Reviews (4)

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Matthew Menane

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Matthew Menane

Finance Manager

Automaxx Automotive of Calgary

715 41 Avenue NE
Calgary, AB T2E 3P8

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4 Reviews

Overview Reviews (4)

Dealership Experience

6 yrs, 10 mos

Industry Experience

12 yrs, 2 mos

Languages Spoken

English

not yet
rated

4 Reviews

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4 Reviews of Matthew Menane

December 13, 2022

Dealership Rating

Employee Rating

I don’t know what a Dealership could do to beat the experience I enjoyed with AutoMaxx Calgary. Not only did Kash find me the perfect vehicle for my needs, he kept my preferences and price range forefr experience I enjoyed with AutoMaxx Calgary. Not only did Kash find me the perfect vehicle for my needs, he kept my preferences and price range forefront in his endeavours. In addition to this, the entire team that worked with me to complete my deal, including Dax the Sales Manager, Matt in Finance to the spectacular detailing crew worked very hard to ensure the transaction was successful. A special shout out to Dax who went above and beyond to resolve an unexpected issue with my trade in vehicle. This dealership affirmed that there are trustworthy and ethical used car agencies in Calgary!! Thank you guys for a very satisfying experience. Doug In Cochrane More

by dfbmercer

Recommend Dealer

Yes

Other Employees Tagged: Dexx Sproule, Kash J, detailing team

Helpful 0

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March 03, 2022

Dealership Rating

Employee Rating

Grear service, Darius was helpful during the whole process and went above and beyond to help us with our purchase. process and went above and beyond to help us with our purchase. More

by Sonikagill777

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Darius Bartley

Helpful 0

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December 18, 2021

Dealership Rating

Employee Rating

Be aware and stay fare way from automaxx, they don’t respect them self!! I wish to be able to give them non star!! Worst experience ever!!! I asked them to get (( AWD )) car and they sold me SUV N respect them self!! I wish to be able to give them non star!! Worst experience ever!!! I asked them to get (( AWD )) car and they sold me SUV Nissan rogue (( FWD )) , and also I asked them to make sure getting winter tires, they also give me all season tires!!I i went to the mechanic shop to get inspection for it to start driving for Uber, tired to left up the hood the rod missed!!! You can't hold it !! And the heater also too bad I'm freezing , I go to automaxx again to fixing the heater and for give me the rod, they said for the rod they will order it, and for the heater I do appointment with the service I take the next day and I wait (( 2)) hours and still not working, no idea what I also missed!! NOBODY cares, and never show respect!!!!! Anyway save your money and never waste your time they will make you feel that you got scammed by selling you a car with good condition as what they will tell u but you will end up baying more and bringing the car from automax to the mechanic and pay even more to fix it cuz u got stuck to it. More

by Naji kazma

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Automaxx Calgary

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Dec 18, 2021 -

Automaxx Automotive of Calgary responded

Hi Naji, I'm really surprised and disappointed by your review. Your hood rod was on order - unfortunately parts are tough to get right now with Covid affecting supply chains everywhere. We communicated that to you - obviously something got lost in that communication. As for your tires, we just got you our cost on them, we didn't choose them and to be fair, we also bought you new rims even though we didn't need to. Finally, the car had a stuck thermostat, which we replaced the same day at no-charge even though you showed up almost three hours late for your appointment and we had to pay a mechanic for the time that he waited for you. So, I'd ask you to please review this experience and consider again if you think this is a fair and accurate review.

Dec 18, 2021 -

Naji kazma responded

For the rims it was regular with out air sensors you did not put the sensors for you to sell it to me separately for $50 each you want me to pay you extra $200!!! For just the air sensors. $250 is actually the cost of the rims with the sensors. Ur focus was takeing all of my money .. you accusedme for being late 3hrs late ?????? Lemme make it clear sir My appointment was at ((( 3:00 pm ))) I come at (( 3:08 pm )) only 8 minutes late because of traffic, where did come from hrs late?? Now you know what time my appointment was !!! and for the thermostat it still not working after your ((professional)) mechanic tried to fixed them as what you said but i will tell you no one have touched it nor tried to fix it im still freezing in the car, no one do any thing with the car and you guys let me wait for 2 hours for nothing, such waste of time, you said for the mechanic time eh ???? What I have to say more ??? about my time waiting for nothing … Or no heater in the car !! This is my fair review for automax, I’m writing facts and the truth of what i actually experienced.

December 06, 2021

Dealership Rating

Employee Rating

Very helpful and got the truck I wanted and offered me a good price for my trade in well recommended good price for my trade in well recommended More

by Phil

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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