Mark Sonn

A tale of two story, why can't this dealership hire more good sales like Jae Lim? He is stellar during and after the sale, this is how you get more return customers and referrals to a luxury brand. On the c good sales like Jae Lim? He is stellar during and after the sale, this is how you get more return customers and referrals to a luxury brand. On the contrary, Mark from Finance is a total xxx, impossible to get him to process a simple request, all he does is dodging your request and put you wait for months and months, delaying my decisioning process to get another car. Moral of the story - don't buy any warranty or packages he sweet talk you into buying, no need to pay him your hard earned money, he won't be there for you after you walk out of that dealership. More

Report | Print

My experience at BMW Catonsville was truly outstanding. From the moment I arrived, Ron Ventura had not only great preparation but also his experience as a knowledgeable BMW salesman. He hit all the key poi From the moment I arrived, Ron Ventura had not only great preparation but also his experience as a knowledgeable BMW salesman. He hit all the key points we had previously discussed. Ron introduce me to the Finance Manager, Mark Sonn, so I could get to know all the key people involved in my buying process. About a week later, when I was ready to move forward, everything was perfectly prepared. Mark welcomed me back, and we kicked things off with a BMW welcome video before moving seamlessly into the financial details, expertly handled by Mark Sonn. The entire experience was smooth, professional, and even fun. Ron and Mark truly are the “Blues Brothers” of BMW Catonsville—Jake and Elwood of Sales and Finance in perfect harmony! Jasper J More

Report | Print

My experience at BMW Catonsville was truly outstanding. From the moment I arrived, Ron Ventura had already brought out two cars for me to test drive, showing not only great preparation but also his experie From the moment I arrived, Ron Ventura had already brought out two cars for me to test drive, showing not only great preparation but also his experience as a knowledgeable BMW salesman. He hit all the key points we had previously discussed and gave me the space I needed to evaluate which vehicle best suited me—no pressure at all, which I really appreciated. Ron also took the time to introduce me to the Finance Manager, Mark Sonn, so I could get to know all the key people involved in my buying process. About a week later, when I was ready to move forward, everything was perfectly prepared. Mark welcomed me back, and we kicked things off with a BMW welcome video before moving seamlessly into the financial details, expertly handled by Mark Sonn. The entire experience was smooth, professional, and even fun. Ron and Mark truly are the “Blues Brothers” of BMW Catonsville—Jake and Elwood of Sales and Finance in perfect harmony! Jasper J More

Report | Print

I have purchased several cars from Catonsville BMW and they have always been easy to work with, fair in price and it has always been a great experience dealing with them! they have always been easy to work with, fair in price and it has always been a great experience dealing with them! More

Report | Print

Great experience with my salesman Jaeand the staff who assisted me with finalizing payment and warranty assisted me with finalizing payment and warranty More

Report | Print

Fantastic experience with Shaun and Mark they went above and beyond to ensure a seamless transaction and beyond to ensure a seamless transaction More

Report | Print

james wood was very helpful especially in translating as i only speak spanish thank you i only speak spanish thank you More

Report | Print

This dealership is the best! The sales team is knowledgeable and efficient. Brittany takes great care of her clients and works hard to ensure they are supported throughout the en The sales team is knowledgeable and efficient. Brittany takes great care of her clients and works hard to ensure they are supported throughout the entire process. The finance team is honest and helpful. You can count on Mark to get you the best rate and tell you the truth about what additional protections you need for your specific purchase. The service department is trustworthy and easy to work with. Jamie will take good care of you. You cannot go wrong here! More

Report | Print

Mark was extremely helpful and honest with us while buying our car! Totally upfront and knowledgeable, which we appreciated. buying our car! Totally upfront and knowledgeable, which we appreciated. More

Report | Print

Bought a new car from Jae Lim. Excellent service from the beginning to end and genuinely such a nice person. Mark (finance guy) is superb as well. Definitely come to this location Excellent service from the beginning to end and genuinely such a nice person. Mark (finance guy) is superb as well. Definitely come to this location if you’re considering a bmw! More

Report | Print