Mark Gurgone | Page 7

Excellent customer service. When I walked in the place, they make you feel at home. When I walked in the place, they make you feel at home. More

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Mark and Joanne were great through the whole process. I had placed a factory order with them. They kept me in the loop and well informed through the entire process. I highly recommend them. Go see Mark G I had placed a factory order with them. They kept me in the loop and well informed through the entire process. I highly recommend them. Go see Mark G More

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Order an electric vehicle. It finally arrived. Great experience with the dealership. Mark G and Joanne D are excellent. They kept me informed throughout the whole ordering proc It finally arrived. Great experience with the dealership. Mark G and Joanne D are excellent. They kept me informed throughout the whole ordering process and arrival process. I highly recommend this team. More

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I am very satisfied with my experience with golf mill ford. Mark gurgone and his assistant were a pleasure to deal with and they couldn’t have been more helpful and courteous to me throughout the Purchas ford. Mark gurgone and his assistant were a pleasure to deal with and they couldn’t have been more helpful and courteous to me throughout the Purchase process of my new bronco sport. Every day that passes i am more certain I made the right decision. I am extremely glad to have met Mark. I have purchased many cars in my lifetime but this was definitely one of the most pleasurable experiences. More

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I am a repeat customer of Mark Gurgone. I always receive great friendly service. I highly recommend Golf Mill Ford. Mark is professional and knowledgeable. His assistant Joanne is very kind I always receive great friendly service. I highly recommend Golf Mill Ford. Mark is professional and knowledgeable. His assistant Joanne is very kind and personable. She is always there to answer questions. She is the glue that holds customer service for sales together. Thank you. More

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Went into the dealership with a good idea what i was looking for, spoke to Mark Gurgone, Mark was awesome! straight shooter, very pleasure to work with and an all around good person, he made the process looking for, spoke to Mark Gurgone, Mark was awesome! straight shooter, very pleasure to work with and an all around good person, he made the process very easy, wasn't pushy and spent a lot of time between models making sure i was happy with the Trim level F-150 I was selecting. ended up buying a 2022 F150 Lariat, as intended! best buying experience, best car dealer and dealership i have ever worked with! thanks again! Highly Recommend A++++++ More

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Bought a new Escape with Mark G. Had a great experience. They treated me like family. Everyone was awesome. Sales. Customer service. Everything was topnotch. I highly recommend. Best Had a great experience. They treated me like family. Everyone was awesome. Sales. Customer service. Everything was topnotch. I highly recommend. Best deals out there. More

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Had a great experience with Mark G and Joanne. Love my new Bronco Sport. I highly recommend this team. If you need something Go see them. Love my new Bronco Sport. I highly recommend this team. If you need something Go see them. More

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So far, from this dealer ive purchased 2 vehicles in the past 2 years. Which should alreadybe a huge red flag. I've had my current car 2 weeks and the muffler is falling off, there's a crack in the windshie past 2 years. Which should alreadybe a huge red flag. I've had my current car 2 weeks and the muffler is falling off, there's a crack in the windshield I didn't see, the breaks recently started having an intermittent pressure issue, and there's been an aftermarket repair to the front passenger wheel well that causes the tire to grind against the wall of the wheel well whenever I turn. Overall, I had a good experience at the representative level, however, during the purchasing of my current vehicle, i asked to see a GMC Acadia and was almost immediately written off. I also did mention the amount of stress I was under in the specific automotive situation I was in with relation to my family, which couldve lead to my impaired ability to look into the matter meticulously. I also spoke with the sales rep, and told him about my personal expectations with what i was looking for in a vehicle in relation to my family. My wife is 37 weeks pregnant with our second child, and now here I am most likely going to have to get repairs done to a vehicle I've been in ownership of for a total of 20 days. Also, I called your service department in relation to the muffler problem. I was told that they most likely didn't have any appointments booked for service, and that the woman whom I spoke with would get in touch with a service advisor and the advisor would get back in contact with me later that day. That was at noon on Friday February 10th 2023. I'm writing this on the 23rd. After contacting them again on the 14th I still haven't heard back. Honestly between that, I will confess that alot of my dis-satisfaction is influenced by the fact that I previously bought a car from the company that resulted in me putting forth at least 2,500 dollars in repairs not including regular maintenance. Basically, that's 2 cars in 2 years that have resulted in almost immediate repair bills from a "reputable" dealer. I'm at my wit's end with the implication of "satisfaction" in the purchases made with this dealer. I'd hope to have this resolved, but after witnessing the manner in which these people deal with dis-satisfied customers on BBB i feel as though I'd be better off getting a consultation from an attorney. More

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Jimmy has taken care of me and my family for many years buying cars from GolfMill Ford. We couldn’t be happier from the service Jimmy provides and the rest of the team at GolfMill Ford. Thank you Jimmy, an buying cars from GolfMill Ford. We couldn’t be happier from the service Jimmy provides and the rest of the team at GolfMill Ford. Thank you Jimmy, and GolfMill Ford! More

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