"Excellent experience "
- Nicol C.
From the moment I started talking to Oliver he was very understanding and eager to assist me and my husband in purchasing a car. I then worked with Jordy as well to see the whole process through. Jordy went above and beyond to make sure I got into a vehicle within a very reasonable amount of time. He always communicated with me and clarified any questions and concerns. Together they made my experience a wonderful one. I will recommend this dealership to everyone thinking of purchasing a car. For a smooth process I would recommend Oliver and Jordy Lee for exceptional customer service. We are very happy with our purchase and look forward to a long term relationship with this dealership.
"Outstanding!! Oliver you went beyond expectations"
- Fred W
From first conversation and throughout the purchase of our new truck, you understood our wants in a truck and exceeded in customer experience. You provided a very knowledgable, caring and "can do attitude". Negotiated all extras in price of truck. You went the extra mile at every turn - picked up from airport, offered hotel for over night stay, and follow up. Oliver was only a phone call away, answering any questions which made us feel like we were his priority at all times. I would definitely buy another Toyota from you and your supporting staff. Toyota Northwest Edmonton has a Gem in you.
"Excellent Client Service!"
- Shamim M.
Bought a Tundra last week through internet as I am from Fort McMurray. Each representatives e.g. internet advisor, finance, etc. did a fantastic job throughout the whole process. However, I have to give a big shout to Lucasz, GSM, he went above and beyond the customer service.
Good service enjoyable buying experience. I got the vehicle I wanted dealing with Mark and the rest of the Northwest team all were professional. I have owned Toyota’s for many years and until recently have found some of the salesman and dealerships arrogant in their attitude.
Other Employees Tagged:
"Amazing service "
absolutely amazing service. My husband and myself recently bought a new car from Jordy. He made both myself and my husband comfortable and treated as equals. As a woman I’m often treated as less important when in places revolving around cars. Jordy listened to my opinions and wants and made me feel valued. Would you 100% recommend him and Toyota northwest Edmonton to anyone looking for a new car.
"Your Needs on Priority"
Hats of to Mr Dominic Regard able & Friendly Attribute, perfect follow up and communication BUT not Pressure able Sale, he put his beat Sales Person Simon Serna for Deal and with his Smartness he achieve our Business.
We didn't face any Problem and not even asked for Unnecessary Documents the Finance was dealt to our requirement and satisfaction with Transparency.
"Amazing Experience All Around"
- Nichole T
Absolutely amazing service from start to finish. Highly recommend. In the market for a Toyota? This is the place to go. Walked in same day for a test drive, walked out having completed a finance application. I have never had a better experience buying a vehicle.
Other Employees Tagged:
, David Vieira, Christopher Catapangan, Ian Wong, Maher Ajaj, Bob Thompson, Angela Wu-Xu