Larry Cash,Sr | Page 13

I am very disappointed in Mercedes-Benz of Annapolis. The salesmen Darnell day of the sales was fine, lacked any real knowledge, but what should I expect. I started immediately having issues with my GL The salesmen Darnell day of the sales was fine, lacked any real knowledge, but what should I expect. I started immediately having issues with my GLC. The brakes were bad. This is supposed to be a certified pre-owned Mercedes-Benz. It is clearly not, it was not even inspected the manager told me “just drive it”. Dings and paint chips, which later will be major blemishes. Contacted my salesman, of course no response whatsoever, not a return call, not a return text message. This salesman has zero knowledge and zero follow up. Never again will I trust Mercedes-Benz. I feel ripped off as a consumer. I wish I can give this salesman negative stars. Horrible disappointing experience. More

Report | Print

Julian was an amazing salesman. I have bought a few cars but i have never had such an amazing experience. He was very genuine. Not only that but he actually dug in and had all the a I have bought a few cars but i have never had such an amazing experience. He was very genuine. Not only that but he actually dug in and had all the answers for all the questions i asked. Larry the finance manager was amazing as well he kept it real with me and helped me get the best option. I am so happy i decided to buy my car from this dealership. Please buy your car from here! More

Report | Print

Amazing customer service, very caring and compassionate and they will not let you leave unhappy. and they will not let you leave unhappy. More

Report | Print

These guys are the absolute best! My salesman Mr Darnell Bowmen was prompt, courteous, and helped me get the best deal for my Mercedes GLC 300 and my trade-in. He was very knowledgeab My salesman Mr Darnell Bowmen was prompt, courteous, and helped me get the best deal for my Mercedes GLC 300 and my trade-in. He was very knowledgeable on the cars, and helped me setup my phone, the app, and explained all the different features of the vehicle. He was instrumental in making this dealership my only stop in my quest for my next vehicle! I am excited about my new ride and the years to come driving it! More

Report | Print

Working with Julian was a pleasure he was knowledgeable courteous and respectful listen to my wants would buy another car here. Thanks for the pleasant experience J courteous and respectful listen to my wants would buy another car here. Thanks for the pleasant experience Joyce More

Report | Print

Ronan Wood is very detailed oriented and works hard to advocate for the customer. He is why we come to this dealership. We know Ronan has our best interests at heart and always treats us fairly. Ronan goe advocate for the customer. He is why we come to this dealership. We know Ronan has our best interests at heart and always treats us fairly. Ronan goes above and beyond to solve both technical and warranty based issues. We are very pleased with his level of service! More

Report | Print

Darnell was AMAZING, he took care of me from beginning to end. He made my birthday dreams come through. He was so patient with me and worked with my budget. He explained everything that I needed to know abou end. He made my birthday dreams come through. He was so patient with me and worked with my budget. He explained everything that I needed to know about my new GLC 300. I can’t thank Darnell and his amazing TEAM enough. I am so pleased with my purchase. More

Report | Print

Dwayne is awesome and we are really going to miss him! He sold me and my mom are trucks! I know he will do very well in NC! He sold me and my mom are trucks! I know he will do very well in NC! More

Report | Print

I had a great experience at this dealership, everyone was very helpful and kind and answered all of my questions. very helpful and kind and answered all of my questions. More

Report | Print

Once again, I wasn’t disappointed. I use to dislike getting my vehicle serviced because of the lack of professionalism in the industry. Alex Clothier changed that. He make coming her e I use to dislike getting my vehicle serviced because of the lack of professionalism in the industry. Alex Clothier changed that. He make coming her easy. So easy that this is my preferred location. And what I mean by that is I currently reside in Baltimore. There are 3 other dealerships that I can go to. But I chose Alex and the team Benz of Annapolis to continue to service my vehicle More

Report | Print