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Start your review of Ken Shane.
Ken Shane
Ken Shane at Abbotsford Volkswagen
5.0

Ken Shane | Page 5

Service Manager

Abbotsford Volkswagen

32835 S Fraser Way
Abbotsford, BC V2S 2A6

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Ken has been working with Volkswagen for over 10 years now! He started as a lot attendant and with some hard work he got promoted to Service manager. Look for Ken behind the service counter here at Abbotsford Volkswagen! He's always looking to help you out!

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42 Reviews of Ken Shane

July 21, 2014

Dealership Rating

"Friendly "

- Brittie

After a car accident, I came into purchase a new/used Volkswagen, having had a wonderful experience owning my previous car a VW Golf. Jerome paid close attention to my budget and what I was looking for in a car. I was allowed me to test drive several different-- Jetta, Golf. Even allowing me to have them overnight as I was carless at the time. I decided on a Jetta TSI and had issues with the first car. I was provided with a service vehicle, while they tried to figure it all out. During this time, I did begin to question my choice of buying a VW and dealing with Abbotsford VW as I began to worry they were typical "car salesman". It was very concerning, but Approx. 1.5 weeks, I was able to trade it for a different Jetta TSI. And how I was treated really helped solidify that they are not stereotpyical, car salesman. It has a been a fantastic car. I really enjoy driving it and am very happy with the quality. Throughout my experience with Abbotsford VW I met several employees (some having met previously at Valley Autohouse when I bought my Golf) -- Jason, Rob, Chris, Ken, Rob, Augest... They were all warm and welcoming. In the end, I am glad I chose to buy a Volkswagen through Abbotsford VW.

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Recommend Dealer
Yes

Other Employees Tagged: Kelly Buller, Jason Bilinski, August Braun , Rob Reaveley

June 29, 2014

Dealership Rating

"Low Pressure"

- tlorin909

One of the key aspects of the whole process while working with Jerome at Abbotsford Volkswagen was I didn't feel there was any pressure. He was patient with all my questions prior to, during, and after the sale, all the while concerned that I was happy with what I was purchasing regardless of how fickle I was. I appreciate the work August put in to ensure I received the best rate I could with regards to financing. Both Kristine and Ken in the service department were a pleasure to deal with. When shopping for a car in the future, this would be my first stop!

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Recommend Dealer
Yes

Other Employees Tagged: August Braun

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41 - 42 of 42 results

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