"Excellence at Island Ford"
It was a excellent experience buying a vehicle from Island Ford. No pressure from any sales staff and knew the answers to my questions Great staff always willing to help and go the extra mile.
"Island Ford is THE BEST"
I don't know where to begin my gratitude for my experience at Island Ford. I live on the mainland and followed Sales Manager Ryan Leverette over from New Westminster because of the excellent service I had from him in the past. I knew I was getting taken care of by making the trip over after Ryan spent months lining up the right Explorer for me back and forth patiently through email. When my family arrived at Island Ford little did I know Ryan would have his team taking care of us and going out of there way to make us all feel like part of their family.
Ryan had me lined up with Keegan Harvey from Sales and I couldn't give him less than PERFECT for his service. More so, for him going out of his way to take care of my family and attend to my wife while I was talking to finance. He even offered to watch our kids and let my wife have a break. Keegan's knowledge and attention to details while showing me my new Ford was on point and relaxed, I couldn't be more happier for meeting Keegan. I even forgot my garage door opener and sunglasses in my trade in vehicle and he had them in the mail the next day. Keegan is amazing. If you're reading this and thinking about Island Ford make sure you find Keegan and he will take care of you.
Ryan also had me taken care from Mitzi Mogden in finance. She is THE BEST. She went out of her way as well calling Ford Corporate and saving money left right and center! She will take care of you too.
One of the best things too about Ryan and Island Ford team is that they paid my way over on the ferry. So if you're thinking of buying from them over on the mainland definitely let them know and they'll help you out. Like I mentioned before, I had followed Ryan over from the mainland because of his amazing service to me from 3 years ago, but little did I know when I arrived at Island Ford his team of Keegan and Mitzi would treat me like a VIP customer. I HIGHLY recommend Island Ford 100%. Hand down. THE BEST.
Also, they have ROUGH F-150's. Exactly. Go over and see Island Ford! You'll be happy you did.
"Great deal on a new F-150"
Started with a trip to the service department for oil and service on my Escape. When the day was over I drove home in a new F-150. Keegan, and all staff, were excellent to work with. Understood my priorities and found the truck that fit.
Keegan and the staff at Island Ford could not have been more helpful without being pushy. I felt very welcome. I would recommend them to anyone.
"Great Customer Service / Family Friendly"
We went to Island ford after looking online at a 2017 Ford Expedition we were interested in. After talking with Keegan over the phone we set up a date and went to see the vehicle. Upon arriving we found our soon to be vehicle parked out front and warming up. Keegan was very knowledgeable and professional throughout our whole buying experience, our 2.5 year old son came along for the test drive and unfortunately his favourite toy airplane broke in the truck. When we went back to the dealership to finalize the deal Keegan was there and had a new toy airplane for our son! Keegan attention to detail will have me coming back for my next vehicle for sure! Highly recommend Keegan and Island Ford!
- Lola's truck.
Looking for a truck to tow a 5th wheel we were purchasing. We walked in and were cheerfully greeted by the sales manager who introduced us to Keegan Harvey. He listened to what our requirements were and showed us a F350 Superduty diesel. We made an appointment to take it for a test drive and loved it. It is a great truck. We ended up purchasing it. The entire sales process was very enjoyable. Never felt pressured and all of our questions were answered immediately or answered a short time later. When we came in to pick the truck up, Keegan was very helpful explaining what all functions were in the truck and informing us that we were very welcome to come back whenever we ever had any questions.
We've never had a vehicle that we have had so many compliments on.
I would not hesitate to recommend Island Ford and Keegan to anyone looking for a vehicle.
"Excellent easy deal from start to finish."
From start to finish the deal was easy peasy. Would not hesitate to return for next car deal. Or pick up as I love Ford PUs
"Great buying experience with Keegan Harvey at Island Ford !!"
- Dillon Vincent
I recently bought a vehicle from Island Ford and had a great experience. I was lucky enough to have Keegan Harvey look after us throughout the whole transaction. He provided pictures and a very accurate description of the vehicle. When we decided to make the purchase he picked us up at the airport and looked after us every step of the way. He was very professional and knowledgeable about the features of the vehicle and is certainly an asset to Island Ford. I would highly recommend Keegan to other future buyers looking for quality service.
"Excellent car buying experience"
Followed up on looking at the I very informative website about a number of the cars on sale. Keagan responded quickly by e- mail and I arranged to go to the dealership a couple of days later ( no further hassling e- mails which was appreciated). Great welcome by Keagan who thoroughly researched what type of car I was looking for and then appraised my trade in. He then provided a number of cars to look at and drive that were in my price range. I settled on a great deal that he offered me on a Ford Fusion.
The car was made ready for me after I sorted the insurance (on site) and the payment with Mitzi (who was very informative and helpful with a lovely approach that took the pain out of the money!).
The process was so quick that the car has to go back soon for a full detailed prep but I know that will go well and I will be pleased to visit the Duncan Ford Team again.
"I found was I was looking for"
- GT 2017 Dodge Grand Caravan
Keegan was very professional and also able to communicate on a personal level. He is a great salesperson and is very respectful. I wouldn’t hesitate to recommend Keegan to anyone wishing to purchase a vehicle at Island Ford. He went beyond the call of duty in giving me a ride from my home to pick up the vehicle after purchase and made every effort to accommodate me during the process. I also have to give an honorable mention to Amado who also participated in the process. Great job both of you. THank you Keegan.