"Great deal on a new F-150"
Started with a trip to the service department for oil and service on my Escape. When the day was over I drove home in a new F-150. Keegan, and all staff, were excellent to work with. Understood my priorities and found the truck that fit.
Keegan and the staff at Island Ford could not have been more helpful without being pushy. I felt very welcome. I would recommend them to anyone.
"Great Customer Service / Family Friendly"
We went to Island ford after looking online at a 2017 Ford Expedition we were interested in. After talking with Keegan over the phone we set up a date and went to see the vehicle. Upon arriving we found our soon to be vehicle parked out front and warming up. Keegan was very knowledgeable and professional throughout our whole buying experience, our 2.5 year old son came along for the test drive and unfortunately his favourite toy airplane broke in the truck. When we went back to the dealership to finalize the deal Keegan was there and had a new toy airplane for our son! Keegan attention to detail will have me coming back for my next vehicle for sure! Highly recommend Keegan and Island Ford!
- Lola's truck.
Looking for a truck to tow a 5th wheel we were purchasing. We walked in and were cheerfully greeted by the sales manager who introduced us to Keegan Harvey. He listened to what our requirements were and showed us a F350 Superduty diesel. We made an appointment to take it for a test drive and loved it. It is a great truck. We ended up purchasing it. The entire sales process was very enjoyable. Never felt pressured and all of our questions were answered immediately or answered a short time later. When we came in to pick the truck up, Keegan was very helpful explaining what all functions were in the truck and informing us that we were very welcome to come back whenever we ever had any questions.
We've never had a vehicle that we have had so many compliments on.
I would not hesitate to recommend Island Ford and Keegan to anyone looking for a vehicle.
"Excellent easy deal from start to finish."
From start to finish the deal was easy peasy. Would not hesitate to return for next car deal. Or pick up as I love Ford PUs
"Great buying experience with Keegan Harvey at Island Ford !!"
- Dillon Vincent
I recently bought a vehicle from Island Ford and had a great experience. I was lucky enough to have Keegan Harvey look after us throughout the whole transaction. He provided pictures and a very accurate description of the vehicle. When we decided to make the purchase he picked us up at the airport and looked after us every step of the way. He was very professional and knowledgeable about the features of the vehicle and is certainly an asset to Island Ford. I would highly recommend Keegan to other future buyers looking for quality service.
"Excellent car buying experience"
Followed up on looking at the I very informative website about a number of the cars on sale. Keagan responded quickly by e- mail and I arranged to go to the dealership a couple of days later ( no further hassling e- mails which was appreciated). Great welcome by Keagan who thoroughly researched what type of car I was looking for and then appraised my trade in. He then provided a number of cars to look at and drive that were in my price range. I settled on a great deal that he offered me on a Ford Fusion.
The car was made ready for me after I sorted the insurance (on site) and the payment with Mitzi (who was very informative and helpful with a lovely approach that took the pain out of the money!).
The process was so quick that the car has to go back soon for a full detailed prep but I know that will go well and I will be pleased to visit the Duncan Ford Team again.
"I found was I was looking for"
- GT 2017 Dodge Grand Caravan
Keegan was very professional and also able to communicate on a personal level. He is a great salesperson and is very respectful. I wouldn’t hesitate to recommend Keegan to anyone wishing to purchase a vehicle at Island Ford. He went beyond the call of duty in giving me a ride from my home to pick up the vehicle after purchase and made every effort to accommodate me during the process. I also have to give an honorable mention to Amado who also participated in the process. Great job both of you. THank you Keegan.
"Listened to the customer"
Listened to the customer on what we wanted in the vehicle and price range. Was efficient and thorough and also caring with what we were looking for. When buying a used vehicle one never knows what you are getting, only from what your salesperson tells you. We have every confidence in what Keegan was selling us by the meticulous outline he showed us in the process. Much appreciated.
Keegan met us on the used car lot at Island Ford,,
After understanding our needs he led us through the negotiation process, explained all the methodology of assessing the value of our trade and culminating the final deal. In addition there were aspects of the vehicle of interest we wanted to change, the options for this were explored with the help of Keegan who arranged contact with a third party. The entire process was completed in a few hours and we drove off in our new vehicle.
We were impressed with all the people we met at Island Ford, all helpfull and professional