Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 40

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

April 30, 2022

Dealership Rating
Employee Rating

This dealership really was a pleasure. Great service and great people who take the time to make you feel comfortable. More

by LSGRUBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Sarant Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

April 26, 2022

Dealership Rating
Employee Rating

This is by far the best dealer service department I have ever been associated with. Tony and Joe are excellent and I'm always treated with respect. My dealership for life. More

by CARMINEANZALONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Apr 27, 2022

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2022

Dealership Rating
Employee Rating

I was completely satisfied from the moment that I made my appointment, to when I drove in to the Service Center. Great Job More

by SHELDONHANDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2022

Sarant Cadillac responded

Thank you, Sheldon! We strive for complete customer satisfaction, so to hear this brings us a great sense of pride! We are always here if anything else comes up, take care!

Apr 27, 2022

SHELDONHANDEL responded

The courteous attention given to me and the professional care given to my Cadillac CT 4 is unbeatable Many thanks to all

April 22, 2022

Dealership Rating
Employee Rating

Excellent customer service. they keep you updated on the status of your car, and the time frame for it to be finished. and ask you if you have any questions, or concerns. More

by SIERRANAVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2022

Sarant Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2022

Dealership Rating
Employee Rating

From top to bottom, Sarant always delivers for me. I'm always treated with respect. Whether my visit is for service or to explore my next automobile options, the staff always makes me feel comfortable More

by Joe C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2022

Sarant Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2022

Dealership Rating
Employee Rating

I`m always been happy with the service when I bring my car in for work from Joe who greets me to the mechanic who works on my car. I trust them with my car. More

by Dad2646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2022

Sarant Cadillac responded

Glad to hear it! We want every customer to be satisfied about their time with us, it is great to know Joe made that possible for you! Thank you for sharing, please come see us again!

April 21, 2022

Dealership Rating
Employee Rating

Great dealership wonderful customer service and attention to detail. Tony D Giuseppe is the best customer service advisor he truly cares More

by TOOKRAFTY4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Maurice Pereira

Apr 22, 2022

Sarant Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day!

April 20, 2022

Dealership Rating
Employee Rating

Always a great positive experience with your service dept , my Adviser is top notch and always address my concerns with my vehicle The waiting room and showroom needs a little updating , it’s been lik More

by terheiniman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Apr 20, 2022

Sarant Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! We appreciate the tip as well!

April 18, 2022

Dealership Rating
Employee Rating

Joe Mistretta is extemely nice and knowledgeable and takes outstanding care of my Cadillacs for years! He is a great service advisor. More

by akrecko3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2022

Sarant Cadillac responded

We greatly appreciate your business and very kind words! Joe is a great asset to our team and will be very happy to hear your compliments! Thank you for choosing Sarant Cadillac for your service needs!

April 16, 2022

Dealership Rating
Employee Rating

Service Department handled problems with my vehicle in a professional and courteous manner. Joe took the time to answers all of my questions and the entire staff were very pleasant at all times.I am very gl More

by TOMMY4FOR4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr. , Dino

Apr 18, 2022

Sarant Cadillac responded

Thank you for taking the time to tell us how we are doing, Tommy! Joe will be happy to hear that he was very helpful in answering all your questions. Thank you for your business and we hope to take care of any of your future car needs!

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