Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 32

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

September 17, 2022

Dealership Rating
Employee Rating

Antonio Centeno and his team make you feel like family and not just a customer. When you are ready to step up to luxury call the #1 Cadillac Dealer in the Tri-State area for quality and service and find More

by ssagonas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Sarant Cadillac responded

Wow! Thank you for such an amazing review. We will be sure to tell the staff about your kind words and praise!

September 16, 2022

Dealership Rating
Employee Rating

At Sarant I feel like family. I am always treated respectively, pleasantly and courteously. This is true for all of those I have come in contact with -- Darlene, Eily, Robert, Ge More

by MARGARET6586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Dreyer, Darlene Bonilla, Tony DiGuiseppe, Gerson Maldonado , Shmuel Borenstein, Joy and Emily

Sep 16, 2022

MARGARET6586 responded

I highly recommend Sarant Cadillac. I am always pleased with the staff, the service and their willingness to resolve the reason for my visit. There are times when I call with short notice for an oil change - they schedule an appointment; whenever I have a question or concern, I always receive an answer; when I don't have a question or concern, I receive valuable information. I can't say enough about Sarant besides I am very satisfied with my 2020 XT6 and Sarant Cadillac!

September 16, 2022

Dealership Rating
Employee Rating

Extremely happy with the service that I received there would recommend anybody to go see the service guys at Sarant More

by JLAFFERTY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Sep 30, 2022

Sarant Cadillac responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you with great service when you bring your vehicle in. We appreciate you choosing Sarant Cadillac and we hope to see you again soon.

September 14, 2022

Dealership Rating
Employee Rating

The sevice was excellent. I was treated politely, and in a timely fashion. Thank you. More

by TONYLEONE8
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Sep 14, 2022

Sarant Cadillac responded

We appreciate your business and your wonderful review! Have a wonderful day!

August 29, 2022

Dealership Rating
Employee Rating

the service was done on a timely basis and the service advisor was very good with his job More

by malcantaramc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 30, 2022

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

August 28, 2022

Dealership Rating
Employee Rating

Service Department always provides courteous service, promptly completely same. Car interior is always clean upon delivery. More

by KELLYANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2022

Sarant Cadillac responded

Thank you! We hope to see you again!

August 21, 2022

Dealership Rating
Employee Rating

I have been to 2 other dealerships for the same cosmetic issue with no success of obtaining the correct replacement parts on a 2019 CT6. I showed up days early to Sarant's service center due to a computer g More

by m.j.willisneighbor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Aug 22, 2022

Sarant Cadillac responded

We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

August 18, 2022

Dealership Rating
Employee Rating

outstanding, excellent , technically proficient, welcoming and personnel were outstanding from start to finish. It is a pleasure to bring my car to Sarant... More

by Frank1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Sarant Cadillac responded

It's great to hear that you were provided with an excellent experience by our service team! We appreciate you taking the time to share your positive feedback. If you need anything else, please come back and see us again.

August 18, 2022

Dealership Rating
Employee Rating

Always professional and friendly. They do what they say and always try to give you the best alternative to a service. Have been coming here for many years and will continue. More

by sollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

Aug 19, 2022

Sarant Cadillac responded

We're glad to see your service experience with us was worth 5 stars! We truly appreciate your business and your continued loyalty. Please let us know if there is anything else we can help you with.

August 18, 2022

Dealership Rating
Employee Rating

Great to deal with the staff at Sarant. Very knowledgeable about your vehicles. Honest and quick turnaround to get my vehicle back on road where she belongs THANKS AGAIN More

by JLAFFERTY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

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