Joseph Mistretta | Page 31

Service department personal knowledgeable and understanding Treated well and with respect whenever I need service understanding Treated well and with respect whenever I need service More

by NOV37G Verified Customer Verified Customer

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PLEASE READ! ! I Brought my vehicle in 5 times and each time they kept the vehicle for at least 3 days. They still could not figure out the issue. I spoke with t ! I Brought my vehicle in 5 times and each time they kept the vehicle for at least 3 days. They still could not figure out the issue. I spoke with the service manager Joe and he told me to take my vehicle to another dealership because the vehicle's on his lot are priority and will always come first before my vehicle!! I even found out how to do the repair to my vehicle online. I printed it out and handed the part number and how to repair the issue with pictures to the service department head. I got my vehicle back 4 days later with an apology from the service department saying that they can't figure out the problem and did nothing but tighten and lube some bolts. This went on for over a year and a half. The only reason why I took it to Serant Cadillac is because there local and I have an extended warranty. I recently took my vehicle to a local mechanic and it took them 1.5hrs and the issue is RESOLVED!! Never again Serant Cadillac you wasted over a year and a half of my time. More

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Sarant always does an excellent job. I have been servicing all of my GM cars with joe Mistretta since 1999. Joe is a major asset to Sarant !!! I have been servicing all of my GM cars with joe Mistretta since 1999. Joe is a major asset to Sarant !!! More

by reded427 Verified Customer Verified Customer

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Mike Mulligan was very knowledgeable and a pleasure to work with!! He helped us pick our car that was the best fit for us. One of the best and easiest purchases we have had purchasing a new car!! work with!! He helped us pick our car that was the best fit for us. One of the best and easiest purchases we have had purchasing a new car!! More

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Brand new car purchased from Sarant with electrical issues. Sarant said they fixed them but issues persist. Staff was rude. issues. Sarant said they fixed them but issues persist. Staff was rude. More

by Fm30 Verified Customer Verified Customer

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Defective touch-screen was replaced without a problem and a sunroof issue was corrected quickly and easily. Professional service from the team once more. a sunroof issue was corrected quickly and easily. Professional service from the team once more. More

by nicholasebe Verified Customer Verified Customer

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Made an appointment for Dentless paint removal. When I got there turned out you have to call an 800 number and go somewhere else. Manager was appropriately apologetic but it was a waste if my t When I got there turned out you have to call an 800 number and go somewhere else. Manager was appropriately apologetic but it was a waste if my time More

by BLEDERMAN Verified Customer Verified Customer

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GREAT PLACE TO PURCHASE A CAR DEALING WITH TOM S WAS A GREAT SALES PERSON WOULD HIGHLY RECOMEND HIM AND SARANT CADILLAC . THEY GO ABOVE AND BEYOND TO MAKE YOU FEEL LIKE YOU ARE FAMILY! ANTONIO THE GM BEST GREAT SALES PERSON WOULD HIGHLY RECOMEND HIM AND SARANT CADILLAC . THEY GO ABOVE AND BEYOND TO MAKE YOU FEEL LIKE YOU ARE FAMILY! ANTONIO THE GM BEST PERSON TO KNOW HELPS OUT WITH EVERY PART OF DEAL NO PRESSURE MIKE IN FIANCE GREAT PERSON GOT ME A GREAT RATE AND TERM FOR MY NEW CT5 OTHER DEALERS ON LONG ISLAND LIKE TO SAY THEY ARE NUMBER 1 CADILLAC DEALER THEY CAN'T COME CLOSE TO HOW SARANT TREATS THEIR CUSTOMERS THEY ARE NUMBER 1 IN MY BOOK! FROM SALES TO SERVICE JOE M THE SERVICE DIRECTOR IS ONE OF THE BEST PERSON TO DEAL WITH ANY CONCERNS THEY TAKE CARE OF IT. I WOULD RECOMEND THIS STORE More

by TRLUM105 Verified Customer Verified Customer

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Thanks for great job 👏 thanks for everything appreciate that five star 🌟 nice clean work thanks from mr Toni that five star 🌟 nice clean work thanks from mr Toni More

by Mohammadshoaibkarimi Verified Customer Verified Customer

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Sarant Cadillac is the best. Great service department. Quick and efficient. No issues at all. Great service department. Quick and efficient. No issues at all. More

by Victoria23 Verified Customer Verified Customer

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