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Joseph Mistretta
Joseph Mistretta | Page 30
Service Director
Sarant Cadillac
4339 Hempstead Tpke
Farmingdale, NY 11735
1,140 Reviews
Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.
Read more1,140 Reviews
Write a ReviewDealership Experience
29 yrs, 1 mo
Industry Experience
47 yrs, 1 mo
Specialties & Trainings
Cadillac Certified
1140 Reviews of Joseph Mistretta
November 12, 2022
Great service. From the minute you pull in to the minute you leave. Everyone who works there treats you like they appreciate your business. Joe is always eager to h From the minute you pull in to the minute you leave. Everyone who works there treats you like they appreciate your business. Joe is always eager to help and the cashier is great. Would not bring my vehicle to any other place for service. More
by Fazz
Verified Customer
November 10, 2022
Great service! My "V" came back like a new car again. I enjoy bringing my car into the shop. Everyone at the dealership is very friendly and happy to assist. My "V" came back like a new car again. I enjoy bringing my car into the shop. Everyone at the dealership is very friendly and happy to assist. More
by Ray Roses
Other Employees Tagged: Antonio Centeno, Bill Reale, Tony DiGuiseppe
November 08, 2022
adviser rude kept car 3 days did nothing and threat me will not fix car will not fix car More
by HARBIRDHALIWAL
Other Employees Tagged: Gerson Maldonado
November 07, 2022
Long time customer. Always a great experience. Special thanks and recognition for the Service Director, Joe Mistretta, who always goes above and beyond to get the job do Always a great experience. Special thanks and recognition for the Service Director, Joe Mistretta, who always goes above and beyond to get the job done and to ensure the customer's total satisfaction. More
by wnuge7445
November 07, 2022
Always a pleasure to see Tommy and Dominick in sales while in for service. Joe, Tony and Dino are great in Service. while in for service. Joe, Tony and Dino are great in Service. More
by kellyr073
Other Employees Tagged: Dominic Vivo, Thomas Sabbatino, Tony DiGuiseppe
November 06, 2022
Bad communication / customer service . Not thorough with vehicle, when service was completed service department just handed my wife the key and basically said go find your truck. Not thorough with vehicle, when service was completed service department just handed my wife the key and basically said go find your truck. More
by MLH912
November 06, 2022
I have always LOVED Sarant and all of it's EMPLOYEES and still do! This is the first time I am not rating the dealership a 5, and even that might be a little unfair. Cadillac seems to be getting out if the still do! This is the first time I am not rating the dealership a 5, and even that might be a little unfair. Cadillac seems to be getting out if the "Luxury Automobile" business, trying to jump on the EV craze before they're even ready. I feel I was strung along waiting for a vehicle, Lyriq, that still hasn't happened, leaving me to settle for a car that in my opinion doesn't live up to Cadillac standards, the CT5. Probably the last Caddy I will ever drive. PS Just like restaurants, you have to pay an "inconvenience fee" (not mentioned until AFTER the transaction) if you use your credit card, but unlike restaurants, leaving a bad taste in your mouth. More
by Joe C
Other Employees Tagged: Antonio Centeno, Dominic Vivo, John F. Nassour, Sr., Thomas Sabbatino, Darlene Bonilla, Michael Lugo
November 04, 2022
Went in for my first service on my new vehicle. As always the service department treated me like family and expedited my work in a timely manner. As always the service department treated me like family and expedited my work in a timely manner. More
by ACOOLEY0
Other Employees Tagged: Tony DiGuiseppe
October 28, 2022
Taken in immediately. Kept up to date on the progress of the repair. Time that repair would be ready was accurate. Kept up to date on the progress of the repair. Time that repair would be ready was accurate. More
by sollo
Other Employees Tagged: Gerson Maldonado
October 18, 2022
Great service. Joe is the best, quick service and if ever there is a delay they make up for it. Joe is the best, quick service and if ever there is a delay they make up for it. More
by acrispy1
Other Employees Tagged: Antonio Centeno
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