Joseph Mistretta | Page 26

I am in the last year of my second lease with Sarant Cadillac. As I have said in past surveys, I could not be happier with the professionalism, courtesy and care I receive when bringing my car in for se Cadillac. As I have said in past surveys, I could not be happier with the professionalism, courtesy and care I receive when bringing my car in for service. More

by NEIMORAN Verified Customer Verified Customer

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WORST Cadillac dealership in the state of New York! Dealership staff physically damaged my $110k 2019 CTS-V MULTIPLE times and the dealership verbally promised to fix the damages BUT NEVER ACTUALLY FIX Dealership staff physically damaged my $110k 2019 CTS-V MULTIPLE times and the dealership verbally promised to fix the damages BUT NEVER ACTUALLY FIXED THE CAR! I sent countless emails to be just put on the back burner, forgot about and nothing but crickets. The management staff is a JOKE "ANTONIO / CHARLIE / JOE MISTRETTA" are careless and don't care about the customers who keep the dealership open! All they want to do is take your money and leave you high and dry! Hands down the worst dealership and customer service from the staff in management! If you want to get a CADILLAC, any other dealership would be 1000x's better than this one for sure without a doubt! This is my second car with them and countless repairs / services! You have been warned, you're welcome! More

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A 5 star review is less that than what is deserved. If I could give a high rating I would. They are always perfect. I have recommended Cadillac to others because of the service. As a matter of fact, If I could give a high rating I would. They are always perfect. I have recommended Cadillac to others because of the service. As a matter of fact, I have walked my friends, who were considering a purchase, through the service entrance to meet first to meet Joe and the team before they go to the sales floor to show that they are purchasing more than a vehicle. My wife says, she will never give up her Cadillac! More

by Adam.schwam Verified Customer Verified Customer

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From the moment I walked in the door everyone was great Car was ready when promised and repair was completed Car was ready when promised and repair was completed More

by giantstoragesystems Verified Customer Verified Customer

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The service manager who worked with me was very accommodating and got me out very fast! accommodating and got me out very fast! More

by Sil B Verified Customer Verified Customer

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I have been dealing with Sarant Cadillac for many years purchasing pre owned and leasing. I am always treated like an old friend weather it is Joe the service manager or John and Dominic in sales purchasing pre owned and leasing. I am always treated like an old friend weather it is Joe the service manager or John and Dominic in sales More

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They are very efficient and such nice guys. I am very comfortable leaving my car there to be repaired. The sales department are wonderful and a big help. I am very comfortable leaving my car there to be repaired. The sales department are wonderful and a big help. More

by Claire85 Verified Customer Verified Customer

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Service is fast and complete. I enjoy just bringing my car into the shop and wait. Everyone at the dealership is very friendly and happy to assist. I enjoy just bringing my car into the shop and wait. Everyone at the dealership is very friendly and happy to assist. More

by Ray Roses Verified Customer Verified Customer

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Excellent work staff is too nice helpful good service and very easy to find there no traffic very easy to find there no traffic More

by LAKHWINDER.GHOTRA80 Verified Customer Verified Customer

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joe misttrea is the best, sarant is my favorite dealer in the tri state area the tri state area More

by NASSOURHESS Verified Customer Verified Customer

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