Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 22

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

July 21, 2023

Dealership Rating
Employee Rating

Very professional and courteous . And extremely helpful. Will spread the word how wonderful it is to seek help. More

by grand-diva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Sal

Jul 25, 2023

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!

July 20, 2023

Dealership Rating
Employee Rating

The best caddy. Dealership in Nassau and Suffolk Service dept is super Joe M is the best More

by SRNBNACLERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Jul 21, 2023

Sarant Cadillac responded

That's what we like to hear! Thank you for your positive feedback. We're delighted to have provided you with such an excellent service experience and we look forward to seeing you again for your future service needs.

July 15, 2023

Dealership Rating
Employee Rating

I have nothing but great things to say about this dealership and their staff. I had a little car trouble and not only did they take care of the issue, that made sure I was safe. The staff here is bey More

by mccurryleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2023

Sarant Cadillac responded

Thank you for your feedback! We aim for 100% customer satisfaction and we’re delighted to hear that you received that. If you ever need anything else from us, please feel free to give us a call or stop by.

July 12, 2023

Dealership Rating
Employee Rating

I have been dealing with this dealership for the past 30 years. I have had nothing but wonderful things to say about them they work with you on pricing of your new automobile and service department is nothi More

by Mazza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Thomas Sabbatino, Michael Lugo , Team Maroon NAKED LIME

Jul 13, 2023

Sarant Cadillac responded

We are glad to hear that you have been happy with our service department. We have a team of experienced and knowledgeable technicians who are dedicated to providing our customers with the best possible service. Thank you again and we hope you have a wonderful day!

July 12, 2023

Dealership Rating
Employee Rating

Very satisfied with the expert customer service I received. The work performed exceeded my expectations. More

by JOELSCADUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2023

Sarant Cadillac responded

Thank you for your review! We are always happy to hear that our customers are satisfied with our service.

July 07, 2023

Dealership Rating
Employee Rating

Excellent service Antonio and Joe are outstanding Ty for all the help and and great customer service More

by djjaylima
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Elias Torres, Michael Lugo , Darling Bonilla

Jul 10, 2023

Sarant Cadillac responded

Thanks for the great shoutout for our hardworking team!

June 19, 2023

Dealership Rating
Employee Rating

Always greeted with a smile when dropping off my car. Great service and fast car return. More

by DREWPARK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2023

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Sarant Cadillac and we hope to see you again.

June 17, 2023

Dealership Rating
Employee Rating

Came in with an inoperable CUE system. Service Manager Joe Mistretta did an amazing job of getting the replacement and having it installed within 24 hours. On another issue with the head More

by JAYCAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Sarant Cadillac responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Sarant Cadillac. Thank you for your business and we look forward to seeing you back again next time!

June 17, 2023

Dealership Rating
Employee Rating

TONY AND JOE ARE OUTSTANDING THEY AND THE REST OF THE SERVICE DEPARTMENT ARE THE REASON WHY I KEEP COMING BACK TO SARANT More

by DONNAGKOENIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Sarant Cadillac responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Sarant Cadillac. All the staff will continue to work hard to provide great customer service for each visit.

June 15, 2023

Dealership Rating
Employee Rating

ALWAYS A GREAT EXPERIENCE,GOT MY VECHICLE IN FAST DID RECALLS AND OIL CHANGE. JOE AND TONY WERE PERFECT . I WILL GO TO NO OTHER DEALER SO DEALERS SAY THEY ARE #1 THEY SHOULD TAKE ALLITTLE LESSON FROM SAR More

by TRLUM105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Sarant Cadillac responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again soon!

...
22
...

Dealership Inventory (106 Vehicles)

used 2023 Cadillac XT5 car, priced at $33,900
2023 Cadillac XT5
used
Stellar Black Metallic exterior
Automatic
All-wheel Drive
used 2023 Cadillac XT5 car, priced at $31,900
2023 Cadillac XT5
used
Wilder Metallic exterior
Automatic
Front-wheel Drive
used 2022 Cadillac XT4 car, priced at $29,900
2022 Cadillac XT4
used
Infrared Tintcoat exterior
Automatic
All-wheel Drive
used 2023 Cadillac XT5 car, priced at $33,900
2023 Cadillac XT5
used
Crystal White Tri-Coat exterior
Automatic
All-wheel Drive
used 2023 Cadillac Escalade car, priced at $68,900
2023 Cadillac Escalade
used
Black Raven exterior
Automatic
Four-wheel Drive
used 2023 Cadillac CT5 car, priced at $30,900
2023 Cadillac CT5
used
Black Raven exterior
Automatic
Rear-wheel Drive