Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 18

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

January 13, 2024

Dealership Rating
Employee Rating

Top notch total professionalism from the minute you drive into the service area. The technician are the best More

by A.GERONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

Sarant Cadillac responded

Thank you for taking the time to leave a review of our dealership. We appreciate your kind words and are pleased to hear that you had a positive experience with our service team. We hope to see you again!

January 12, 2024

Dealership Rating
Employee Rating

Excellent and quick service as usual. Tony and Joe handled the service perfectly. Problem was quickly diagnosed and additional warrantee work was also performed. More

by Gp7588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Jan 15, 2024

Sarant Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that you had an excellent and quick service with Tony and Joe at our dealership. Thank you for your continued support, and we look forward to your next visit!

January 10, 2024

Dealership Rating
Employee Rating

Professional showroom cars lmmulacte. Glenn was my serv advisor.Ihad 2 issues all resolved .Arrival at10am completed 1130am More

by jsph.torre
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Kevin Falco , Glenn

Jan 11, 2024

Sarant Cadillac responded

We're so glad to hear our service team made your visit so easy, quick and enjoyable! Thanks for choosing Sarant!

January 07, 2024

Dealership Rating
Employee Rating

My service advisor Joe Mistretta is second to none. Every time I walk into service it’s like a family greeting. More

by ANDRELEE1187
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Sarant Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sarant Cadillac. Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2024

Dealership Rating
Employee Rating

The sales staff has great attention to detail they made sure my wife and I were comfortable with our new Cadillac Tom Sabbatino made sure we understood all the features the XT6 came equipped with , he pa More

by claudio.dediego
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Thomas Sabbatino, Michael Lugo, ODYSSEY AROCHO , Team Maroon NAKED LIME

Jan 08, 2024

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

January 03, 2024

Dealership Rating
Employee Rating

Always courteous professional service. Joe has always taken good care of me and my vehicle. More

by Andrew
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado

Jan 04, 2024

Sarant Cadillac responded

Hi there Andrew, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

January 01, 2024

Dealership Rating
Employee Rating

Excellent service by excellent team . I appreciate their team work at Sarant Cadillac. Very much thanks More

by HYDERABBAS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Gerson Maldonado, Kevin Falco , Sean Munro

Jan 02, 2024

Sarant Cadillac responded

Thanks for the kind words for our team. We're glad you enjoyed working with us!

December 28, 2023

Dealership Rating
Employee Rating

This is my 5th Caddy leased from Sarant and Dom has been great each time! Really smooth, professional, and most importantly everyone from the singing receptionist (beautiful person and a voice to match), sa More

by Nygfenatic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 28, 2023

Sarant Cadillac responded

Thank you for taking the time to leave this review. Your satisfaction is important to us, so we truly appreciate this feedback. Please don't hesitate to reach out if there's anything more we can do for you.

December 23, 2023

Dealership Rating
Employee Rating

Absolutely the best service dept. Showed up and had no appt but needed an oil change quick. Only thing they said was don't worry we will make it happen. and by god they did and did it More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado

Dec 28, 2023

Sarant Cadillac responded

We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 21, 2023

Dealership Rating
Employee Rating

This was the third car we leased from Sarant. Dealing with salesman Bill Reale is alway a great experience. More

by COYOTESTUDIOS
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2023

Sarant Cadillac responded

Thank you, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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