Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 15

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

April 19, 2024

Dealership Rating
Employee Rating

I love the dealership as I have always had great experiences. Everyone is polite and professional and the coffee is great/ especially at 7:30am. Appt could have been faster for oil and tire rotatio More

by tmcannonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ODYSSEY AROCHO

Apr 19, 2024

Sarant Cadillac responded

Thank you for your kind words and feedback! We're happy to hear about your positive experiences with us and appreciate your patience with the service time.

April 11, 2024

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Cant emphasize enough that the service department has elevated Customwr Service which I have received More

by MFAHIM31
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 17, 2024

Sarant Cadillac responded

Thank you for highlighting the outstanding service you received from our team. We're thrilled to have exceeded your expectations!

April 10, 2024

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Employee Rating

Great service. I've brought my Cadillac CTS4 there for 14 years and the car runs great. More

by Pmicc01
Recommend Dealer
Yes
Apr 11, 2024

Sarant Cadillac responded

We strive to provide excellent service to keep our customers happy for many years. We're glad to hear we've achieved that for you and your CTS4. Thanks for choosing us!

April 02, 2024

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Always a great place to get your hard earned luxury vehicle taken care of. plus they treat the vehicle like its their own. More

by Camel70
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado

Apr 04, 2024

Sarant Cadillac responded

Thank you for your kind words! We're thrilled to hear you've had a great experience with us and appreciate the trust you place in our team to care for your luxury vehicle.

April 02, 2024

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Very poor communication from Service Department as they don't return phone calls in a timely manner, (if at all) Lots of excuses More

by MISTEREVAN917
Workmanship
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Recommend Dealer
No
Apr 02, 2024

Sarant Cadillac responded

Thank you for your business and thank you for taking the time to share your experience. We work hard to deliver a quality experience, but we certainly can improve in our efforts and will use your feedback to do so. We value your business and hope to have the opportunity to show you our appreciation and take care of any of your car needs in the future. Please reach out to Audrianna Washington, our Customer Experience Manager, audrianna@sarantcadillac.com or you can leave your contact information privately, she will be happy to speak with you.

March 27, 2024

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Employee Rating

Joe has been helping us for years. He is one of the reasons we bought our car there. More

by c21kin
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 27, 2024

Sarant Cadillac responded

Thank you for your kind words about Joe! We're delighted to hear that he has been such a great help to you over the years. We look forward to continuing to serve you in the future!

March 27, 2024

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Employee Rating

Great people to deal with very happy with them Looking to purchase another car so there have my business More

by BILLYHOSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado

Mar 27, 2024

Sarant Cadillac responded

Thank you for your kind words! We look forward to helping you out with a vehicle purchase in the future!

March 24, 2024

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Employee Rating

Sarant always provides excellent service as I said in the earlier comment section. Bravo! Bravo More

by nan57walksalot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Sarant Cadillac responded

We appreciate your kind words about Sarant's excellent service! We'll be sure to pass your compliments along to them. Thank you for choosing our dealership!

March 23, 2024

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Employee Rating

Great service from the Great Service department Ask for Tony or Joe and they will keep you very happy More

by COYOTESTUDIOS
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Mar 25, 2024

Sarant Cadillac responded

We're glad Tony and Joe could provide such great service. We'll be sure to pass your compliments along to them!

March 23, 2024

Dealership Rating
Employee Rating

From my initial visit in 2019 to date I cannot say enough about the attention, treatment, care and respect I receive ANY time I walk through ANY door at Sarant Cadillac. My most recent visits have been espec More

by MARGARET6586
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Sarant Cadillac responded

Thank you for the kind words! We take pride in creating a welcoming environment for our customers, and we're thrilled to hear about your positive experiences at Sarant Cadillac. Alexander's dedication to your satisfaction is truly appreciated, and we'll be sure to share your praise with him and the entire team. Welcome to the Sarant family!

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