Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Cars for Sale
Write a Review
View All Employees
Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 14

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

May 30, 2024

Dealership Rating
Employee Rating

As usual, service appointment was right on time and the team was great to deal with. More

by kmicucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Kevin Falco , Sean Munro

Report | Print
Jun 06, 2024

Sarant Cadillac responded

Thanks for the great review about your recent service visit. Thanks for choosing Sarant!

May 29, 2024

Dealership Rating
Employee Rating

V nice good staff … and they have professional mechinal members …. Service very fast …. Please go there for service More

by HARPREETSINGH252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Kevin Falco , Sean Munro

Report | Print
May 30, 2024

Sarant Cadillac responded

We're happy to hear our service department provided such a positive experience. Their dedication to fast and efficient service is what we strive for! We look forward to seeing you again for your next service needs!

May 15, 2024

Dealership Rating
Employee Rating

The service on my vehicle was very good I was kept informed as the service was being done very good service. More

by WILLIE4445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 16, 2024

Sarant Cadillac responded

Thank you for acknowledging our communication and service quality during your vehicle’s service. We’re happy to hear you had a positive experience!

May 11, 2024

Dealership Rating
Employee Rating

A great dealership. The staff of this dealership are very professional and knowledgeable. They are also very friendly and make you feel comfortable. I would highly reco More

by AUTOPRTSMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale, Vic Castagna

Report | Print
May 13, 2024

Sarant Cadillac responded

Thank you so much! Your kind words mean more to us than you know!

May 10, 2024

Dealership Rating
Employee Rating

My low-mileage 2019 CT6V Blackwing was brought up-to-date and given the best attention to detail. As always, I was treated as family. My "V" was returned looking phenomenal. Joe, Tony, and Bill are real pro More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale, Tony DiGuiseppe

Report | Print
May 10, 2024

Sarant Cadillac responded

Thank you for sharing your experience, Ray! We're so glad that your CT6-V Blackwing was treated so well here at Sarant Cadillac. We appreciate your kind words towards our team and hope to see you again!

May 06, 2024

Dealership Rating
Employee Rating

Brought my 24 XT6 in for its first oil change and tire rotation. My service advisor Matt did a phenomenal job. Got me in and out with no issues. More

by rgarrity0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino, Tony DiGuiseppe

Report | Print
May 08, 2024

Sarant Cadillac responded

Thank you for sharing your positive experience with Matt and our service team. We're thrilled to hear we made your oil change and tire rotation visit a smooth one!

May 02, 2024

Dealership Rating
Employee Rating

Service advisors were friendly, knowledgeable, and helpful. Made my trip to Sarant Cadillac once again an enjoyable experience More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 08, 2024

Sarant Cadillac responded

We're happy to hear our service advisors made your visit enjoyable! Thank you for trusting Sarant Cadillac and sharing your positive experience.

April 25, 2024

Dealership Rating
Employee Rating

Quick turnaround and was kept informed of the status and findings of repairs throughout the process. More

by Gp7588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew in Service

Report | Print
Apr 26, 2024

Sarant Cadillac responded

We're glad to hear it! We prioritize both efficiency and communication to get you back on the road quickly. Thank you for choosing us!

April 23, 2024

Dealership Rating
Employee Rating

Service Dept first class Easy and fast appointment Joe and Matt courteous and responsive. G More

by KINGOFODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 24, 2024

Sarant Cadillac responded

Thank you for sharing your positive experience with Joe, Matt, and our service department. We're glad to know your appointment was efficient. We hope to see you again!

April 21, 2024

Dealership Rating
Employee Rating

They did a good service. But long wait for oil and front brakes. Over 2.5 hours wait arrived on time for appointment. More

by JOEGARCES4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 24, 2024

Sarant Cadillac responded

Thank you for your review! We appreciate the feedback on the wait time, and we're committed to improving. We look forward to your next visit.

1
...
13
14
15
...
114

Dealership Inventory (105 Vehicles)

used 2023 Cadillac XT5 car, priced at $31,900
2023 Cadillac XT5
used
Wilder Metallic exterior
Automatic
Front-wheel Drive
$31,900
View Details
used 2022 Cadillac XT4 car, priced at $29,900
2022 Cadillac XT4
used
Infrared Tintcoat exterior
Automatic
All-wheel Drive
$29,900
View Details
used 2023 Cadillac XT5 car, priced at $33,900
2023 Cadillac XT5
used
Crystal White Tri-Coat exterior
Automatic
All-wheel Drive
$33,900
View Details
used 2023 Cadillac Escalade car, priced at $68,900
2023 Cadillac Escalade
used
Black Raven exterior
Automatic
Four-wheel Drive
$68,900
View Details
used 2023 Cadillac CT5 car, priced at $30,900
2023 Cadillac CT5
used
Black Raven exterior
Automatic
Rear-wheel Drive
$30,900
View Details
used 2023 Cadillac XT6 car, priced at $36,900
2023 Cadillac XT6
used
Silver Metallic exterior
Automatic
All-wheel Drive
$36,900
View Details
View All Inventory