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Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 12

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

August 22, 2024

Dealership Rating
Employee Rating

Dealing with Joe is always amazing and very easy, get the job done and treats everyone like family!!!! More

by samski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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August 21, 2024

Dealership Rating
Employee Rating

Been going to Sarant for years…never changes! Always professional, courteous , and friendly! I would never go anywhere else! Thank you Sarant! More

by MattnJan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna

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Aug 22, 2024

Sarant Cadillac responded

Thank you for your loyalty and kind words! We're thrilled to hear that our consistent professionalism and friendliness keep you coming back. We look forward to serving you for many more years!

August 15, 2024

Dealership Rating
Employee Rating

Everything and everyone I dealt with (Joe) was extremely straight forward and professional. Service was complete and taken care of. More

by KEVINC369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Munro

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Aug 16, 2024

Sarant Cadillac responded

Kevin - thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Sarant and we hope to see you again soon.

August 14, 2024

Dealership Rating
Employee Rating

Great service, Courteous and knowledgeable sales reps. Owner available overseeing the delivery and available for questions More

by NSA8142
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Vic Castagna, Joseph Armenti, Jr, Sal Carruba, Michael Lugo

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Aug 16, 2024

Sarant Cadillac responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Sarant. Thank you for trusting us with this process!

August 14, 2024

Dealership Rating
Employee Rating

This car dealership charges 40% more for repairs than others. It's a good idea to compare prices to make sure you're getting a fair deal. More

by RINKURICG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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August 13, 2024

Dealership Rating
Employee Rating

Dealership is incredibly wonderful. Your requests for responses to surveys are not. I have fully answered two surveys. Yet, you have sent six requests for responses. As long as I am More

by engteech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Kevin Falco , Sean Munro

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Aug 13, 2024

Sarant Cadillac responded

Thank you for your kind words about our dealership and for bringing the issue with the survey requests to our attention.

August 12, 2024

Dealership Rating
Employee Rating

Terrible experience. Tony was rude and unhelpful. Overcharged me and was dismissive and uninformative. Do not recommend at all. More

by andrewdfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony DiGuiseppe

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Aug 16, 2024

Sarant Cadillac responded

Andrew, thank you for taking the time to share your comments. We appreciate your feedback and would like to speak with you regarding these and any other concerns you may have. Please reach out to Matt Ryan, our Customer Experience Manager at mattryan@sarantcadillac.com or you can leave your contact information privately. We look forward to discussing this matter further with you.

August 03, 2024

Dealership Rating
Employee Rating

Joe and his team are fantastic very helps and attentive . Nothing is every an issue More

by MELIOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2024

Sarant Cadillac responded

Thank you for the kind words! We hope the team can work with you again soon!

July 31, 2024

Dealership Rating
Employee Rating

Cadillac has great service. They are wonderful friendly employees. Everyone is so kind. Trusted service from them More

by VENUSJOVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Kevin Falco

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Aug 07, 2024

Sarant Cadillac responded

Thank you for the kind words! Please let us know when you're ready for your next service!

July 31, 2024

Dealership Rating
Employee Rating

Good coffee while waiting for car to be serviced. No surprises and work completed in a reasonable time. More

by Cadillac customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr., Tony DiGuiseppe, Kevin Falco , Sean Munro

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Aug 09, 2024

Sarant Cadillac responded

We're happy to hear you enjoyed the coffee and were satisfied with the efficient service! Thank you for your feedback.

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