"These people are terrible and very deceitful ,honesty No"
Never deal again, made deal on 2018 Ford Escape, TRADED 2007 Hyundia Tuscon excellent. Shape, 1500 they gave me. My wife and I agreed and all papers and deposit were signed as was cheque.They asked me to bring any paper work on car. When I returned they finalized deal and We paid in full with bank draft.Just before we were about to take off with keys in hand and they had mine, A so called manager, I know his name, apearred and said some oil changes with mileage are missing, so you don’t get car, or pay us $400.00 more. They try to say speedo had been rolled back, which was totally false. CARFAX.com shows your vehichle in miles not kilometres. They most likely pull this scam with many, I am 74 years old... Don’t buy off these deceitful people.They emotionally destroyed our faith in such a thing as honesty. Anyway to make a buck.The Escape by the way has been back to dealership five times since bought in early summer.You, know who you are, Sleep Good, It sometimes gets difficult!
We had an amazing sales person joe fonseca he was very knowledgeable about all the cars we looked at and very patient with us we must of test drove around five cars before we settled on a Santa Fe so we did the paper work and everything went home as far as I was concerned it was a done deal till hubby changed his mind and wanted the mustang we test drove so back to dealership next day no problem they said changed it for the mustang and we love our choice thanks again joe for an amazing experience and we will be back next year for another car thanks the Harrickey family
"A Referral Was The Reason We Went"
We sold a vehicle privately and asked about where to look for a van or car and were referred to Wilson's by a satisfied customer. We went to Guelph from Brantford and asked for Joe Fonseca. He was friendly, helpful and spent time to make a good deal. We only looked at one van, in the right price range, color and year. The delivery day experience with Lauren and Joe was also exceptional.
Has been a great experience from sitting in the lobby to finalizing our vehicle. All staff seems super happy and Joe was fantastic and very helpful!
"Great Used Car Dealership!!!"
My experience with buying my 2018 Hyundai Santa Fe was nothing but a positive experience. The sales staff and finance staff were friendly and efficient and accommodated some special requests that I had, without question. Buying a vehicle can often be a stressful experience but not at Mark Wilson's. It is evident the staff enjoy working there and make the experience a very positive one. I highly recommend Mark Wilson's. Thanks to all.
"Very helpful and willing to answer all quesiton"
When I called and left message Joe called me back withing the hour. Very accommodating and got me in ASAP. Everyone was very helpful and knowledgeable. I will be booing in for my oil changes
"Simply awesome !!!"
Based on my experience, Mark Wilson sales and service both awesome and utmost professional...very much impressed...My best experience with used cars ever in Ontario...
When I bought my car to the service department they had no idea that the vehicle was booked. I was then asked who booked the appointment (how should I know), I was then made to feel that this mix up was my fault, to which I clearly explained the situation. After about ten minutes the work order was found and my vehicle was repaired. Never again would I come here for service.
Other Employees Tagged:
FAN -FREAKING -TASTIC! Wonderful, knowledgeable, friendly staff; quality cars; great pricing and the whole process was quick and easy. Brand new car at a great deal that could not be beat by the competition. Joe, my sales rep, was accommodating and has a great sense of humour. Alexa made the whole deal easy, peasy. Will come back here for my next car...in 10 years! <3
"Amazing Dealership very friendly team."
I was looking for my dream car all over the internet, Kept on searching until I found it on Mark Wilson Agency, the car was super excellent, exactly as advertised on the website, with a very competitive price.
I was so amazed by the team and the way they welcomed me and other customers, you really would love to tell all your friends, families, and relatives to shop only from Mark Wilson, they did everything within a maximum of 3 days as they promised. Even after the sale is over they still check on you to see how satisfied you are... amazing team.
Thanks, Mark for making it happen.