Jim McSorley | Page 3

Great Experience Jim is a very knowledgeable and helpful service advisor. He's an absolute pleasure to deal with and I highly recommend him to all of my friends! Jim is a very knowledgeable and helpful service advisor. He's an absolute pleasure to deal with and I highly recommend him to all of my friends! More

Helpful 0

Report | Print

They are okay Not much has changed with the new ownership, have some good people working there but some who could care less about you. Dealt with all service adviso Not much has changed with the new ownership, have some good people working there but some who could care less about you. Dealt with all service advisors in the past as well as what I assume is all of the parts staff at different occasions. Peter and Kirsten go the extra mile to make sure you are taken care of, always great dealing with them. Jim is very straightforward and very professional, what you see is what you get with him. Brian in my experience is a bit of a scatterbrain. Seems to have a hard time keeping up with all his work and every time i came to pick up my vehicle if he saw me the first word from his mouth was always "sorry", as there would be something he overlooked, or downright forgot, but that generally led to him giving me some form of discount on the work done. Rick Prince, when needed to resolve an issue came across very condescending and often he would speak so fast that his explanations wouldn't make any sense. Parts seems very understaffed, I could walk up to the counter stand there for 5 minutes and not see a single soul. Large man with brown hair would poke his head around the corner for a second then act like he did not see me. Cannot give him a review as I do not know his name, however often dealt with Layne on the phone, very professional, very helpful and knowledgable, too bad they don't seem to have more like him. Often used to deal with Brian (?) and Jay (?), they were both generally very helpful but I am told neither work there anymore, guess they didn't bother to replace either? Hopefully the dealer reads this and is able to make improvements, don't mean to sound too critical but there should always be room for improvement. More

Helpful 0

Report | Print

Amazing What a wonderful experience! Such an amazing time and fantastic customer service! I felt like I was being treated by family. James was such a great pe What a wonderful experience! Such an amazing time and fantastic customer service! I felt like I was being treated by family. James was such a great person to have to work with. I will recommend him to everyone! More

Helpful 0

Report | Print

Fantastic guy, there needs to be more people like him! I had the pleasure of requesting a maintenance service with Jim and he greeted me with a smile. I must say that Jim is the best service advisor I ha I had the pleasure of requesting a maintenance service with Jim and he greeted me with a smile. I must say that Jim is the best service advisor I have dealt with by far. It's nice to have someone who actually seems to care about the customer. The service was quick, professional and Jim was a pleasure to deal with. He is the only one I see as I know he is always willing to help. You want a auto maintenance win? Ask for Jim!!! More

Helpful 0

Report | Print

Excellent service manager I have been there for few service appointments even though I didnt purchase my vehicle there. The service Manager Jim McSorley (spelling?) was outsta I have been there for few service appointments even though I didnt purchase my vehicle there. The service Manager Jim McSorley (spelling?) was outstanding. he has great attitude, trustworthy and knowledgeable. I recommended him to all my friends. More

Helpful 0

Report | Print

Great Customer Service Jim was very helpful and courteous. Considering I like to do things myself, my wife said I should go see someone about the car, she recommended I go s Jim was very helpful and courteous. Considering I like to do things myself, my wife said I should go see someone about the car, she recommended I go see Jim, and I can see why, as he made the experience painless. 👍 More

Helpful 0

Report | Print

Knowledgable and dependable My Service advisor James, is very helpful and knowledgeable . He is answers all my questions and follows up on everything He is helpful, courteous My Service advisor James, is very helpful and knowledgeable . He is answers all my questions and follows up on everything He is helpful, courteous and takes ownership I recommend all my friends and colleagues to James More

Helpful 0

Report | Print

Excellent! I’ve been dealing with Jim for years as a GMC owner. Always the best service and honesty which is rare to find. I will be a life long customer of GM a I’ve been dealing with Jim for years as a GMC owner. Always the best service and honesty which is rare to find. I will be a life long customer of GM and Jim! More

Helpful 0

Report | Print

Personable I was visiting from BC, and Jim was extremely helpful and treated me with respect. That is not easy to find. I have a lot of friends in Calgary and su I was visiting from BC, and Jim was extremely helpful and treated me with respect. That is not easy to find. I have a lot of friends in Calgary and surrounding area, and will most definitely recommend this dealership. Thanks Jim! You rock! More

Helpful 0

Report | Print

Excellent service Service was great. No surprises, in and out in time I was given! Recalls reviewed as well. I will be back for future service! Pricing competitive! Service was great. No surprises, in and out in time I was given! Recalls reviewed as well. I will be back for future service! Pricing competitive! More

Helpful 0

Report | Print