Jim McAlorum | Page 28

Helpful and reliable I found them very helpful people and I felt there like home. My test drive was over 80 km! Even after I wasn't sure about size of Sequoia and my garag I found them very helpful people and I felt there like home. My test drive was over 80 km! Even after I wasn't sure about size of Sequoia and my garage size, so my sales person drove it to my home to make sure it fits. Overall I recommend them for sure. I have to mention that before here I went to Stampede Toyota, the guy that I had appointment with even didn't show up! And no one was interested to help us,... More

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Best experience in car buying so far From the salesperson Johnson, to Alex in finance and the delivery experience representative Jim, was a pleasant experience all round. Looking forward From the salesperson Johnson, to Alex in finance and the delivery experience representative Jim, was a pleasant experience all round. Looking forward to having my car serviced by their outstanding service department. More

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Best service Wow, this is the best service that I have received for a second time. Harris Kok is amazing. He was the only sales person that made me like a person Wow, this is the best service that I have received for a second time. Harris Kok is amazing. He was the only sales person that made me like a person. He answered all of my questions and gave me more information about the car I was purchasing. On deliverer of my car Jim was hilarious. Good job to everyone who made this experience so wonderful! Toni M More

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very great people Thank you so much for a great experience with everybody they were so wonderful we will for sure recommend Charles Glen Toyota to everybody. Thanks eve Thank you so much for a great experience with everybody they were so wonderful we will for sure recommend Charles Glen Toyota to everybody. Thanks everybody. Dave and Deb More

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Great experience with Charlesglen Toyota I had an all around great experience with Charlesglen Toyota. Kim was fast with responding to my e-mail inquiry. The staff was friendly and knowledgea I had an all around great experience with Charlesglen Toyota. Kim was fast with responding to my e-mail inquiry. The staff was friendly and knowledgeable. Jim was very amusing and answered all my questions and then some. All around I would recommend Charlesglen Toyota to anyone that I meet, and I have already. Thank you for making this a pleasurable experience. More

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Great product and explanation of features I have leased quite a few vehicles over the last 25 years and the explanation of my vehicles many features by the Delivery Coordinator Jim, was not on I have leased quite a few vehicles over the last 25 years and the explanation of my vehicles many features by the Delivery Coordinator Jim, was not only the most thorough I have experienced, but explained in a very pleasant and non-hurried manner. This is the first time that I have leased the same vehicle (ie Toyota Highlander) back to back, and that decision itself shows my satisfaction with both the Toyota brand and Charlesglen Toyota and it's Service staff and employees. More

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New Vehicle Purchase Our older Corolla was feeling it's age. Although it worked most excellently, there were a few aging issues where the repair cost could be better inves Our older Corolla was feeling it's age. Although it worked most excellently, there were a few aging issues where the repair cost could be better invested in a new vehicle with a new warranty. We chose to shop rather than repair. Edmund, whom we had consulted a few months prior, was most gracious, considerate and patient as we asked questions, considered options and made our selection. Kerri began the documentation for financing and Tyler (who sold us our original Corolla at Charlesglen) completed the finance transaction on the delivery date. Both were informative, efficient and friendly. One of the reasons we returned to Charlesglen was the relationship that Tyler established and maintained through the years, albeit our encounters were often brief. And Jim, in his friendly, pleasant manner, patiently answered a multitude of questions as he showed us the fine distinction of our new ride. Thanks to all. More

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Great experience and we are looking forward to driving. From the minute we arrived at your dealership we felt we were welcome and important to everyone, from the receptionist to Jim who give us the run thro From the minute we arrived at your dealership we felt we were welcome and important to everyone, from the receptionist to Jim who give us the run through on the car. More

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superb customer service After a horrible experience with a different dealership, we almost gave up and postpone getting a new vehicle. My husband and I however, decided to gi After a horrible experience with a different dealership, we almost gave up and postpone getting a new vehicle. My husband and I however, decided to give it one more try. We came to Charlesglen just to look around but when Mike came to us and showed us the new RAV4 we were hooked. He was nice and really gave us time to appreciate the car. We had the longest test drive we ever had and it was great! My husband was not keen with my color choice and he knew that. He showed us the black rav4 and immediately my husband said YES. I appreciated that Mike accommodated both my husband and I. Alex, our finance manager, is just one of a kind. He really went his way to have us approved and it was fast! He is so approachable and easy to talk to. He would call and give us updates. He made us feel that we were making the right decision and he was with us along the way. And of course, the best part was picking up our car! Jim, is a sweetheart! He is funny and made us feel that we are appreciated. He took the time to explain and show us important points about the car. He even sync our phones with it. We are happy customers! Thank you, guys! You did well! Congratulations! More

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" Freddie's Reddie " for the first time in 30+ years, buying a car was amazing. The sales staff was thoughtful, considerate and listened to my uniqu needs. BRAVO!!!!!!!! for the first time in 30+ years, buying a car was amazing. The sales staff was thoughtful, considerate and listened to my uniqu needs. BRAVO!!!!!!!!! More

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