Jerry Pena

Once negotiations started the friendly vibe was gone. 323-3148509 this is my contact. I did get a call regarding my last review. I appreciated The call. Please contact me again. Thank you 323-3148509 this is my contact. I did get a call regarding my last review. I appreciated The call. Please contact me again. Thank you More

by drew8678 Verified Customer Verified Customer

Report | Print

Not super friendly service but I was in and out after waiting for 45 minutes to sign my paperwork work signed my papers in less than 5 minutes associates wanted to go home waiting for 45 minutes to sign my paperwork work signed my papers in less than 5 minutes associates wanted to go home More

by jocelynvillalobos20 Verified Customer Verified Customer

Report | Print

Great guys, super easy to deal with. I appreciated the honesty and transparency when working on the deal. Nice and easy. I appreciated the honesty and transparency when working on the deal. Nice and easy. More

by Miked5989 Verified Customer Verified Customer

Report | Print

Sales Agent Nick Polytarhos & Sales Manager Jerry Peña were both were fantastic and I rate both of them at 5. Finance Manager Cesar Valenzuela included a two thousand fee for a “360 Resist All” without were both were fantastic and I rate both of them at 5. Finance Manager Cesar Valenzuela included a two thousand fee for a “360 Resist All” without any explanation and I didn’t notice it until I reviewed my paperwork when I got home. I would rate Mr. Valenzuela a 2. More

by hsranch3185 Verified Customer Verified Customer

Report | Print

Very organized pretty fast on finance will recommend to someone else. Customer service on track someone else. Customer service on track More

by alexrsoto79 Verified Customer Verified Customer

Report | Print

What a great experience with the Mark Christopher staff of Jerry Pena and Jonathan Villa!! Felt like I had concierge service all the way. of Jerry Pena and Jonathan Villa!! Felt like I had concierge service all the way. More

by gileamos Verified Customer Verified Customer

Report | Print

Excellent service from the sales personnel and management. They made every effort to maximize any possible discounts and was comfortably negotiable on the price of the vehicle. I had the displeasu management. They made every effort to maximize any possible discounts and was comfortably negotiable on the price of the vehicle. I had the displeasure of visiting one other Chevrolet dealership, which was very pressure oriented. I would not only return to Mark Christopher for a subsequent purchase, but I would also recommend their dealership to any of my friends. More

by hsranch3185 Verified Customer Verified Customer

Report | Print

Nick did a great job helping us find the perfect vehicle, answered all the questions we had, and was kind enough to ride back to our home in Simi Valley to drive back the car we traded in so ended up being t answered all the questions we had, and was kind enough to ride back to our home in Simi Valley to drive back the car we traded in so ended up being the best experience we have had buying a car in a long time and recommending others to your operation!! Thank you Nick & Jerry!! Russ & Lisa Dudley More

by russdudley Verified Customer Verified Customer

Report | Print

It’s been a nightmare with Mark Christopher, Cheverolet. When I bought the car the guy told me I could put 1000 down or not. I chose not to and they sent a letter to my house overnight FedEx saying that the When I bought the car the guy told me I could put 1000 down or not. I chose not to and they sent a letter to my house overnight FedEx saying that they were going to take my car from me. I was on a business trip so they kept calling and texting me as I was on my business trip and it completely destroyed my trip. Also, I have a faulty headlight that they did not tell me the car had. I bought the car in the daytime so I did not notice it. Otherwise I would not have bought the car. The headlights are very awesome on these cars, but mine keeps going out and it’s dim. Zero integrity there at Mark Christopher, Chevrolet!! Then, within a month and a half of having the car it broke down and they kept it for eight days! Cost me over $2000 in lost wages! I didn’t have money to pay my insurance since I couldn’t work for over a week , so my insurance got canceled, now I owe another $500, on top of the $500 I spent on my insurance, I’m behind on my payment, and I lost my driving job. I regret the day I walked into that place. I’ve always wanted a Cadillac but now when I go outside and look at my Cadillac, it disgust me and gives me anxiety. Mark Christopher, Chevrolet and the the staff there who harassed me and bullied me are a group of unprofessional gangsters. More

by dinogaribay Verified Customer Verified Customer

Report | Print

Overall it was a great buying experience, and our sales representative Ozzie was very considerate and friendly. representative Ozzie was very considerate and friendly. More

by villa0026 Verified Customer Verified Customer

Report | Print