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Jason Simons

Overview Reviews (960)

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Jason Simons

Jason Simons | Page 53

Service Manager

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.7

960 Reviews

Overview Reviews (960)

Dealership Experience

14 yrs, 7 mos

Industry Experience

28 yrs, 1 mo

4.7

960 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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960 Reviews of Jason Simons

May 10, 2022

Dealership Rating

Employee Rating

This place is amazing outstanding service amazing staff what ever needs to be done to your car this is the place to go what ever needs to be done to your car this is the place to go More

by JHAILANDQUIMBY67

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Taher Fares, Yasha Akhmedov, Adnan Hassan, Daniel Horvath, Rich McAnally, Luke Clearwater , Tyler Bray, Brian Laatsch, Agustin Lopez

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May 11, 2022 -

Tynan's Nissan Aurora responded

Thank you for the wonderful review of our Tynan's Nissan Aurora team! We're grateful for your support and look forward to seeing you next time!

May 10, 2022

Dealership Rating

Employee Rating

Who buys a brand new freaking car without at maintenance services for at least the first year? Tynans used to provide excellent services. The quality of these services as well as customer services has decl services for at least the first year? Tynans used to provide excellent services. The quality of these services as well as customer services has declined drastically over the past few years. More

by GMAIL0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Adnan Hassan, Luke Clearwater , Brian Laatsch, Kadin McPherson

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May 26, 2022 -

Tynan's Nissan Aurora responded

Thank you for reaching out. As our valued customer, we're disappointed to hear that your recent experiences with us have been less than satisfactory and would like the opportunity to get some more details from you. Our team will reach out to you shortly.

May 08, 2022

Dealership Rating

Employee Rating

Very good service and quality work also very trustworthy I will go back for service I will go back for service More

by DEL.STOLLSTEIMER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan , Brian Laatsch

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May 10, 2022 -

Tynan's Nissan Aurora responded

Thank you for your 5-stars! We look forward to seeing you next time at Tynan's Nissan Aurora!

May 08, 2022

Dealership Rating

Employee Rating

Wonderful service 👏 ❤ Great customer service and they are very helpful]]p11 they were very kind and thoughtful as well when you come in to get the service they go over things thoroughly with you I really are very helpful]]p11 they were very kind and thoughtful as well when you come in to get the service they go over things thoroughly with you I really like More

by RHONDAMORGAN231

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater , Brian Laatsch, Agustin Lopez

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May 09, 2022 -

Tynan's Nissan Aurora responded

Hi Rhonda, thank you for taking the time to share your experience working with our team at Tynan's Nissan Aurora! We look forward to seeing you next time!

May 05, 2022

Dealership Rating

Employee Rating

Car was done nicely but when I brought it home, there was an oil leak from under it. I took it back the next day and Richard made sure the problem was quickly taken care of and apologized for the inconvenien an oil leak from under it. I took it back the next day and Richard made sure the problem was quickly taken care of and apologized for the inconvenience. Otherwise, everything was fine. More

by MARTYTOURE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rich McAnally

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May 06, 2022 -

Tynan's Nissan Aurora responded

Thank you for taking the time to share your experience working with our team at Tynan's Nissan Aurora! We're happy that Richard took excellent care of you! See you next time!

May 04, 2022

Dealership Rating

Employee Rating

I get in my car and the low tire pressure light is on, why didn’t they check my tire pressure when they had it there changing the oil? why didn’t they check my tire pressure when they had it there changing the oil? More

by RODLEESEBERG33

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Adnan Hassan, Luke Clearwater , Brian Laatsch

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May 24, 2022 -

Tynan's Nissan Aurora responded

We understand your frustration. We'd like the opportunity to improve the situation and regain your confidence in us. Please reach out to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564. Thank you.

April 29, 2022

Dealership Rating

Employee Rating

Everything went well ,always a great experience and I will always continue to be there will always continue to be there More

by STEVEHALL0 ml

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Luke Clearwater

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Apr 29, 2022 -

Tynan's Nissan Aurora responded

Steve, we are so proud to hear that our team at Tynan's Nissan Aurora can take amazing care of you! Thank you so much!

April 22, 2022

Dealership Rating

Employee Rating

The service there was excellent did not have to wait long for the complete service on my vehicle for the complete service on my vehicle More

by OLOWERE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Jose Castaneda, Rich McAnally, Luke Clearwater, Mindy Carlyle, Matthew Shopes , Katelynn Bregar, Brian Laatsch, Agustin Lopez

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Apr 25, 2022 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience! We appreciate you coming to visit us here at Tynan's Nissan Aurora and hope we have the opportunity to serve you again in the future!

April 20, 2022

Dealership Rating

Employee Rating

Very good service and I would recommend them to anyone. Keep up the good work. Keep up the good work. More

by DENISE.GALBEREATH1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Luke Clearwater , Brian Laatsch

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Apr 21, 2022 -

Tynan's Nissan Aurora responded

Thank you so much, Denise! We look forward to seeing you again next time! - The Tynan's Nissan Aurora Team

April 20, 2022

Dealership Rating

Employee Rating

Service department staff is rude and scam their customers. I will never schedule or recommend this Nissan dealership to anyone for service or to purchase a vehicle, EVER! customers. I will never schedule or recommend this Nissan dealership to anyone for service or to purchase a vehicle, EVER! More

by CORINASALAZAR1797

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Luke Clearwater

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Apr 20, 2022 -

Tynan's Nissan Aurora responded

Hello Corina, Thank you for taking the time to review your recent service visit at our dealership. I am confused how you believe we scammed you. You brought your vehicle in for a diagnosis assuming the problem was related to an accident you had over a year ago. You had stated that you felt the collision center didn't fully repair the vehicle. In fact, the only time you have brought either of your two vehicles here as because another shop didn't fix it properly. We diagnosed your vehicle properly and gave you options. Along the way, you kept telling me I was wrong, that the input speed senor wasn't located inside the transmission and that you were able to get the part from a local parts store. I explained that the sensor they looked up was not in fact the input speed senor but a vehicle speed sensor- two different things. You also didn't believe the technicians findings of fluid leaking from multiple areas because your other shop hadn't told you about them, so I provided photos showing the leaks. During our many conversations, I felt it was best you get a second opinion from someone you trusted, specifically the mechanic that looked at your vehicle before us and couldn't determine what the issue was. I didn't charge you anything for the time spent diagnosing your vehicle and let you pick it up free of charge. That doesn't sound like a scam to me.