It was easy buying a car. Staff is very friendly and helpful. Ian and Nick were great salesmen.
They also have a great team of Sales Manager's Kelly, Jason and Mel. The service department
was wonderful to meet and answered any of my questions. I would highly recommend Abbotsford
"Great Experience at Abbotsford VW!"
Great customer service right from the moment I walked in. Very friendly and welcoming staff. Adam and Nick were amazing to deal with and worked very hard to find the truck I was looking for. I would certainly recommend anyone who is looking for any type of vehicle (not just VW) to come in and see Adam and Nick.
Special mention to Jason and Rob for taking the time to go over my new truck and point out certain features.
Fantastic work guys!
"VERY HAPPY CUSTOMER"
Terry is very personal, very honest and respectful. Terry listens to needs and wants and finds the exact car you need. He has everything from Hatchbacks to Trucks. You will not be dissatisfied.
Salesman Terry went out of his way to find me exactly the vehicle I was looking for. Super happy with it. I would recommend this dealership.
"Wonderful Friendly Staff focused on Exceptional service"
Great staff who work really hard to make sure you are getting a great deal and also getting into the right Volkswagen for you. the Sales team is a great bunch of people who you can tell are passionate about the work and ensuring your happy with your purchase. They are willing to go that extra mile to make sure you are satisfied and that continues after the purchase as well. the Parts and Service staff are friendly and approachable and always willing to help direct you to the right place to get your questions answered. a Great group of people.
"First Buy, Won't Be My Last"
Nic got me my first Volkswagen with ease and little stress I can't wait to have fun with my new car. Thanks Abby Volkswagen!
"Our tradgedy turned nightmare!"
Total loss accident, at time when we had to move. Replacement ins so we went back to VW. First expert great, when we had money. A illness taking everything from us. When we said we didn't want the high payments anymore or the 2019 service changed. They tried tricking into buying the 2019 courtesy car they sent us home in after we expressed different interests, only to send out "paperwork" from financibg to purchase the vehicle we didn't want! After that my calls never answers, If I was lucky to get a call I had to reexplain everything and then no follow up. Six weeks of this. Now we're 6 months later and not resolved. thus led to us unable to move, assaulted with weapons by others on property and then a accident that almost took my my husband's life in the 300 truck a friend sold us. Jason publicly humiliated us, swore at us and called us pain in the xxxxx. Why because we didn't want an inflated payment in a vehicle we didnt like! This his whole tradgedy could have been avoided if the get sold us the used truck we needed to move. 30 years in customer service management and this is the most horrific service I've seen.
"Customer service level seriously lacking! Like seriously"
Bought a vehicle from out of town. Definitely a big mistake! Was quickly pushed through the process. They promised the vehicle was certified pre Owned. I have had multiple issues with this 2018 model. Should have never passed inspection with the problems I have had. Been trying to come up with a solution but the sales manager never calls back after days of trying. Very unhappy customer
"Great place to buy a car"
Great bunch of people. Very helpful and professional. Knew what I was looking for and my price range and help me find the best car for my needs.
"Great service, great people, very personal!!!"
- The Russian
I am a regular customer at Abbotsford Volkswagen. My parents bought two cars from this dealership too!!! Every time the service have been great!!! Richard is very professional and very knowledgeable at the product! My parents and I are very happy with our experience at Abbotsford Volkswagen! I would always recommend Abbotsford Volkswagen! Great deals! Great service! Great people!!!