"Car shopping at Davis Chevrolet was a great experience!..."
Car shopping at Davis Chevrolet was a great experience! Adam and Jarrett were very helpful and made the process easy getting me into my 2013 civic! Would definitely recommend!
Other Employees Tagged:
"This place is a joke. All they have ever done since day..."
This place is a joke. All they have ever done since day one is lie to me and give me trouble. I bought a used vehicle, Spencer Sawyer was the car salesman who helped me the day I came in looking for a car. That day he told me about their 90 day guarantee, if anything were to happen to the vehicle mechanically to bring it in and the dealership will take care of it.
I had my car for less than 3 weeks before it started having trouble so I brought it in and they told me it needed a new engine! They then decided they would rebuild the engine without telling me. And then decided they would just get a new engine for the vehicle. I didn’t see this as a problem seeing as they have a 90 day guarantee on used vehicles (at least that’s what I was told by Spencer Sawyer when I purchased it) and I wouldn’t have to pay out of pocket. But wait! They lied about that. The 90 day guarantee is only for certified pre owned vehicles- which I found out after all this had happened. Thank god I bought an extended warranty (which they used for the purchase of the engine and parts after telling me they did not use my warranty) and why would a dealership use an extended warranty on a car they was driven less than 1000km after the date of purchase??
Any way I had the car for 1 week after the engine replacement and it started leaking coolant. So I brought it back and had to wait another 3 days for the new part to come in.
I spoke the the manager Glen Smaha who had no intention of helping me whatsoever, he then handed me off to the sales manager Jerett Schneider and Spencer once again.
They as a team refuse to help me in any way that suits my needs. they will not listen to my concerns as a consumer. They lied to me about the 90 day dealership warranty and then proceeded to say that they cannot confirm I was even told about the 90 day guarantee(so calling my a liar), they lied about not using MY extended warranty for the new parts even after asking Bryan Kooistra- the service manager face to face if they used it. And they don’t care about what happens in the further to this vehicle, they basically told me it’s my problem. They refuse to buy the vehicle back and the only options they have provided me are ones that ensure they make even more money from this situation.
So would i recommend using Davis for any of your car needs? No I would not. Especially if you’re a younger aged female because they think they know what is best for you and won’t listen to anything you have to say anyway. I will not be sending any of my clients/ friends/family here any time in the future.
"Overall Awesome Experience"
This was our first encounter with Davis Chevrolet and were pleasantly surprised on how well we were treated at this Dealership. They truly made us feel comfortable and it was like reuniting with some friends.
We first made contact via the internet requesting a test drive and, within an hour, Eunice responded to step up an appointment with us the next day. While waiting for Eunice, several employees approached us and asked if we were looked after and if we would like a beverage. Eunice joined us on our test drive, which lasted for almost an hour, and she was engaging and easy going. She was very helpful, showing us all relevant options on the vehicle, which basically sold itself. While back at the Dealership, Eunice and Jarett were both very patient and professional while appraising our trade-in. They did not exert any sales pressure, which was appreciated. We had some laughs and were not rushed at all during the entire purchasing process, which took well over 4 hours.
Overall, we had a great experience with everyone we dealt with along the way, while purchasing our XT5 Cadillac and we definitely plan on being repeat customers of Eunice and Davis Chevrolet.
Thank you Eunice, Jarett, Carley, Mark & Garrett.
Other Employees Tagged:
"Dealing with Davis was a pleasure "
Dealing with Davis was a pleasure, they bent over backwards to accommodate you. Phone reply’s were done promptly and at times work was done after hours.
We bought a ford explorer in Late Jan. The very next day it started giving the warning signs TPMS fault.When we took it to the store the very next day they fill up the air and say its becuase of the weather as it was too cold. The fault still stays the same tilldate and everytime we call we get the same answer. Wonder wat the weather should be like for the fault to rectify may be i should be taking a road trip to mexico?
The experience when you step in is very welcoming.
once the product is out on the road thats it....
After leaving 2 voicemails and visiting personally at the store and leaving a message to give us a call about a month later i am still waiting for sales manager -Jarett Schnieder to give me a call. He will pass you right by and will act as if he has nothing to do with you.
The radio always echoes go local.... i wonder if it was a right decision if you are treated as such when you are local?
"Overall great experience!!"
Debbie is a miracle worker! She is really the ‘mother of finance’. She worked so hard to get me the best deal on a new vehicle!! Thanks to Jarrett for taking the time to show me the new vehicle and go over the features!!
Other Employees Tagged:
"2018 GMC Sierra"
What started as an experience turned into a great experience. Great new truck and accessories. Thank you to all staff at Davis. I would recommend Davis Chevrolet.
Other Employees Tagged:
"Excellent Customer Service, always easy to deal with."
I have dealt with Davis in Airdrie for several years now, through several vehicles and now my daughter is a customer as well. Nothing but good things to say about the service, fairness and honesty, as well as feeling at home when I walk through the doors.
- Paris L.
Chevy Davis is Amazing ! From the moment I walked into the dealership I was welcomed by Eunice. I was treated like family . They went over and above with finding me the right car at the price I wanted to spend , They listened to me . They were not pushy nor did they try to up sell . I was offered refreshments and a sandwich while I was waiting to see Rob in finance. Rob was great at searching out the lowest interest rate he could get for me . Eunice and all the others were awesome. I have popped into the dealership after I had my car and they all were so welcoming. . They treat me like a friend not a customer. I would recommend Chevy Davis to my friends and family . I would tell them to see Eunice, Rob, Jarett, Justin.
"Freindly, and knowlageable!"
Overall! I enjoyed dealing with the Davis team at Airdrie, I just thought that my tradein was worth more than they did.Other than that! "No problem".