Jaimee Scully

Very knowledgeable, very helpful. Kept me informed. Walked me to my car because of the icy conditions. Took estimated time . Very pleased. Kept me informed. Walked me to my car because of the icy conditions. Took estimated time . Very pleased. More

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Courteous, friendly, reasonably priced service. .. provided shuttle service if needed. Im very happy with the service. .. provided shuttle service if needed. Im very happy with the service. More

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Friendly, knowledgeable and professional service people. First time, I went to bring my vehicle, I was helped by Jaimee Scully and provided with a Uber service whiIe my vehicle was looked after. Then, First time, I went to bring my vehicle, I was helped by Jaimee Scully and provided with a Uber service whiIe my vehicle was looked after. Then, the 2nd time, I met with James Logozar to get my 2024 Chevy Trax checked due to a GM Recall. Both of the Service People were there to help. I feel that I will be in good hands at Lakewood Chevrolet. Thanks, Martine G. More

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Jaime was a pleasure to deal with. Very knowledgeable and returned to the dealership and picked up my vehicle when promised Very knowledgeable and returned to the dealership and picked up my vehicle when promised More

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Very knowledgeable, pleasure to deal with. Always keeps me informed. Great experience always. Thank you. Doug. Always keeps me informed. Great experience always. Thank you. Doug. More

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Jaimee in Service and Cam in Sales are phenomenal, they went above and beyond and i appreciate it!! went above and beyond and i appreciate it!! More

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Concise and knowledgeable, easy to deal with, kept my costs low. Would deal with again costs low. Would deal with again More

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Great dealership wonderful people there , great environment. People in the service depart are friendly and helpful and make you feel welcome. Great sales people there to answer your questions an environment. People in the service depart are friendly and helpful and make you feel welcome. Great sales people there to answer your questions and to chat with . They don’t make you feel pressured to buy a vehicle right away 😀 More

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There’s always some sort of issue with service. The service manager is extremely condescending and unhelpful for anything, Always. Mechanics recommend expensive, unnecessary parts and services all The service manager is extremely condescending and unhelpful for anything, Always. Mechanics recommend expensive, unnecessary parts and services all the time, don’t diagnose problem after several visits, and refuse to do necessary work, even when specifically requested. Complete lack of customer service. Gave them one last chance & they lied to my face about a very obvious problem & ignored another. Perfect place to go if you enjoy burning $100 bills, several at a time, then go on with your life, with nothing for it. They told me I need and entire power steering system, then no, you don’t. Needed brakes same day they were replaced, ignition coils replaced when it was the BATTERY, need to REMOVE the BUMPER to see openly visible area under it, refusing to acknowledge their other dealership in Sherwood Park documented doing a warranty repair that they did NOT do. And ignore you until the end of day thinking you will just pay and leave. Then the shop manager tells the advisor to change the paperwork after they give it to you, right in front of you!!! None of the service advisors ever call you back when they are “going to check into” something. You have to chase them. Whoever they need to speak to ALWAYS went home early, whether it’s the manager, an advisor, or the tech. ALWAYS. They have NEVER correctly diagnosed, nor fixed, a single thing, with numerous visits, but charge excessively every single time. I did speak to the previous dealership manager. He wasted over an hour of my time, while he chatted with staff, after a scheduled appointment time, then spent the entire conversation on his computer, then did nothing but offer to sell my vehicle for less than 1/3 of its value. Never responded after. More

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Very clean and professional really made it easy to have my vehicle and washed would highly recommend taking your vehicle there my vehicle and washed would highly recommend taking your vehicle there More

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