Friendly personable staff. Makes you feel like family right from sales staff to service department. Helped us out with a situation they did not need to assist but resolved to our complete satisfaction. Very much appreciated. Thank You.
"Employees are professional, courteous and friendly...."
Employees are professional, courteous and friendly. Service to be performed is explained beforehand and unexpected problems are discussed with vehicle owner before being completed. Concerns are addressed promptly.
I know its business.
But in a small town or city..a business doesnt survive without
a family friendly feeling
And thats what you get at Mac Lang
From my PT cruiser..to now a second Pacifica the service department
has always made me feel welcome.
Took care of an unscheduled visit with an immediate inspection that revealed a problem that should not be ignored. Repairs came in well under what was quoted. Chuck and Ingrid are always great to deal with.
"In for small problem, plus a call back that was found"
Job took a little longer than anticipated. The service dept very kindly loaned me a car so I could do some errands, instead of marking any more time in the lounge. When I received the car back, it was all washed up and looked great! Thanks Mac Lang!