"Nothing done for 8 hours"
Despite having an appointment for 8 am and assurances from the service advisor that I would be called once things were looked at, my 2013 Dodge Journey sat on their backlot for 8 hours untouched, no calls, apparently “lost in the computer”. Ya right.
"She's one of the best!"
She make me choose what I really want and recommend me very good options of vehicles and what is affordable to my budget. And Lyle is very good on showing and making sure that everything is all set to us before we pick up the vehicle. They were very friendly
"Very helpful employee"
Richard Piotto was very helpful from the time I’m just inquiring for the car that I wanted til the time I picked it up. Excellent service!
"Expecting Parents couldn't be Happier!!"
Katie and I bought our first new vehicle from Aaron this April and it was the best thing to happen to us since we found out we were having a baby! Our overall experience was phenomenal, words can't describe how happy we are with how everything went! Great-West Chrysler and all the people there are like family to us and theyevery customer just like their own! Zach, Aaron and Sal and Soo many more, THANK YOU! We LOVE our new Cherokee!
It is trail rated for a reason!
"Wasted my time"
Sales manager (can’t remember his name since he was useless to me) wasted my time. Said he was going to work on some numbers on a used vehicle, never came back, waited until I left without an answer. Said we were miles apart on the price and wasn’t willing to negotiate at all. They held back on the car fax report giving me the run around about having to get it from another dealer in their group. (Probably because it was in two previous accidents) This was complete lie since I found out after I left it was posted with the Kijiji ad. So I got it within a second and took them a week. The manager insulted me in the showroom with “let’s get you into something you can afford “ which was not the case, since I’ve been looking at more expensive vehicles. I did my research and the vehicle was overpriced. Just looking for a fair deal. After saying he was going back to go over the numbers and see what he could do he never came back while the salesman ( Kevin which was a nice guy, too bad he has to work for this coward) and I stood waiting for over 45 minutes. I eventually told the salesman to call me with the number. Never heard from either one again. These guys are looking to sell to people that don’t do their research so they can take advantage of them. So if you want a sale based on lies and insult this is the place to buy. If not I suggest go somewhere else.
"2019 Jeep Purchase at Great West Chrysler "
- 2019 jeepfan
I bought my 2019 Jeep Cherokee from Great West Chrysler on April 10, 2019. Originally my plan was to ‘look around ‘ for a new vehicle, but after test driving the Cherokee, I was sold. I loved the way it handled on the roads-both city and country. The newest technologies, from lane sense to keyless enter ‘n g, were appealing and easy enough for this senior to understand. I stopped in at Great West Chrysler at 3:30 pm and by 8:00 pm I owned a new Jeep Cherokee. The staff, especially sales consultant Andy Savoury and financial consultant Jim White, were extremely helpful and accommodating. I would highly recommend this dealership if you’re in the market for a new vehicle.
"Comfortable, Helpful Dealship"
Purchased a 2015 Wrangler from Great West's used inventory. Both Lyle Bessette and the owner were very helpful in making the purchase comfortable and accommodating. Communication was great. Most importantly the process was never burdensome or pushy, the approach was laidback and comfortable. All in all, a fantastic experience and happy I chose to purchase from Great West.
"got exactly what I wanted."
bought a truck few years ago from lyle. so thought I'd give him a shot again. I was looking at alot of trucks but found one at great west that had the whole package. lyle was more than accommodating coming in at a moments notice. he really did work for me and got me a great deal. couldn't be happier with my desion
This was my first time buying a vehicle through a dealership and was a little nervous, but finding the car I needed was easy and painless! Andy made everything smooth and I could not be happier! He really went above and beyond. Thank you so much!