Inquired about a truck and received a call in no time. Staff was very kind, patient and friendly. They were able to approve my finance and get me a new truck.
"Very relaxed experience"
We were treated really well during the process of buying our Explorer. Scott was down to earth and didn't act like a typical car salesman, he acted like a human, a dad and someone excited for us to drive something awesome.
Other Employees Tagged:
I bought a new F-150 form Team Ford and honestly my first impression of them wasn’t great, actually almost walked away.
The payments were way off from the real numbers. After doing my own math and discussing it with them everything was fine.
We closed the deal pretty fast.
My advice is to give them a second chance if you get the same first impression, do your own calculation and present it to them.
Big shout out to my sales guy, Jeff Presant, who went an extra mile to make this deal happen. He is friendly and professional guy. Definitely not one of those greasy sales guys who are trying to squeeze every single penny out of you and also man of his words.
Also shout out to their finance manager, Gislaine Correia, who was really fast and professional.
Good work Team Ford!
"Was extremely frustrated, better now,"
- NOT HAPPY
I purchased a truck on March 16, 2019, I live about 250 km west of Edmonton. I have been waiting for Ghislaine to fax the paperwork to my insurance company as this is what she said that she was going to do, she also said that she would change over the registration.. I have emailed, no reply; phoned several times, no reply. I have left messages with two finance managers, no reply. I had to drive back in to the city and resign papers because they put the wrong VIN down. It seems as if they don't care, maybe they don't since they have their money and have made no effort to do what they said that they were going to do. I'm not sure what to do, with the price of gas I really don't want to drive back to Edmonton a third time to pick up paperwork that should have been given to me when I was there.
UPDATE: I thank Rumeet for getting back to me on April 3rd; Rumeet had the papers faxed to the insurance company and the insurance was done up immediately. I asked about the registration that was supposed to be done, he said that it would be done and that Gislaine would call me the next morning, Again, nothing from Gislaine. On April 16th I spoke with Brooke and she completed the registration part. I do not think that the length of time to complete all of this is acceptable. Still waiting to receive my paperwork.
Vic was excellent to deal with; Rob in accessories was a great help, as were Rumeet and Brooke.
"Racist staff "
Store staff made us wait and served a white woman who came in after us, even after she reminded them we were there first. Goes to show what kind of business they are looking for. Will be filing a complaint with Ford and AMVIC
Salesman knew everything we needed to know about the vehicle. Very knowledgable staff and great attitude, made the decision very easy to buy off you guys
Other Employees Tagged:
"Warm welcome friendly "
- reid, barb195
We’re very pleased the overall way everything was handled well explained and good experience we’re pleased with what we received and price was good
- Gail B
We were looking for a reliable affordable used vehicle for our daughter, a young new driver. Pi was quick, thorough and efficient, and we trust Pi, D.C, and the team. We have purchased vehicles from these gentleman in the past and therefore there is a trusted relationship and we plan to continue to purchase from them in the future. They go above and beyond to please us and to meet our expectations.
"excellent experience "
pi took very good care of my wife and myself when showing us the vehicle we purchased and followed through on everything we discussed. we were very satisfied with our experience in purchasing our new udes vehicle and are very happy with the whole process
There was no pressure to buy and everyone was polite and helpful.
The financing department was quick and easy to deal with.
I continued to get this excellent service after I brought back my truck for other products I purchased.