Gary Burlage | Page 23

Good Honda buying experience Had a great hands on experience at Heritage Honda. Gary helped us look at different options and was eager to show us in person all the features the ne Had a great hands on experience at Heritage Honda. Gary helped us look at different options and was eager to show us in person all the features the new Honda’s had to offer. We bought a civic today. Going back in about a month to purchase a Honda Pilot. 10/10 would recommend. More

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Gary is Excellent! Gary was responsive, friendly, and cooperative. He was knowledgeable and made the car buying process easy. He also went above and beyond to get me the Gary was responsive, friendly, and cooperative. He was knowledgeable and made the car buying process easy. He also went above and beyond to get me the color I wanted, which, after buying, I have appreciated more and more each time I look at the car. Thanks so much Gary! More

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AMAZING experience I was recently in a really bad car accident and was feeling very stressed out between worrying about dealing with the insurance companies, purchasing I was recently in a really bad car accident and was feeling very stressed out between worrying about dealing with the insurance companies, purchasing a new vehicle and missing work due to my injuries. Gary Burlage, Bridgette Holliday and the rest of the staff at Heritage Honda Parkville were absolutely AMAZING and made my experience as pain free as possible. Everyone was so patient, friendly and did everything they could to make sure I was happy and all of my needs were met. I would highly recommend Heritage Honda Parkville to anyone looking for a new car! More

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Amazing experience Let me first say thank you to Gary Burlage my sales professional. Gary was amazing every step of the way when I came into to buy an Accord. Right from Let me first say thank you to Gary Burlage my sales professional. Gary was amazing every step of the way when I came into to buy an Accord. Right from the get go Gary was more interested in listening to me ramble on about what I want in a car than trying to be pushy and force a sale. Gary was very knowledge and honest up front. I would send anybody I know to him and I’m in the car business myself. Thanks Gary! More

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Great experience Very easy and painless process. This will be my first new car and first Honda and I’m very pleased with the experience. Will definitely be coming back Very easy and painless process. This will be my first new car and first Honda and I’m very pleased with the experience. Will definitely be coming back to this dealership and Gary for any purchases in the future More

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Good experience Gary was a pleasure to work with, buying process was easy. Bought a civic, was able to get color I wanted in a manual transmission. Gary was a pleasure to work with, buying process was easy. Bought a civic, was able to get color I wanted in a manual transmission. More

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Service could be better. I purchased a car from this dealership and i also purchased the ultimate pageage of there extended warranty. Upon my dad (who’s a doctor) and I comin I purchased a car from this dealership and i also purchased the ultimate pageage of there extended warranty. Upon my dad (who’s a doctor) and I coming in to purchase the car, they were very friendly. Of course because we were buying a car. It actually took a lot longer than we expected it to take. We got to the dealership around 11AM and didn’t get out with my car until after 5pm. so it was a lengthy visit. I was told to bring my car back and drop it off the next Monday to have Auto Armour and LoJack installed in my vehicle and they would give me a loaner car. when i went back the next on Monday without my dad is when i experienced a major difference in the service that i received. There were so many issues that it’s entirely too much to address them all. However, here’s a few. I was told that my car would be done by the end of the day. Here it is a whole day later and they still have my car. Not one person even gave a courtesy call to inform me that my car would be there overnight. I drive for work and this is a lot of money that i losing out on because of this dealership. Yes they gave my a loaner, however my employer insures my specific vehicle not a loaner. So I’m unable to work until i get my car back. This is day two of me having this car and still not one phone call from anyone. I’ve already attempted to call over 5 times this morning but the voicemail is all that answers. The loaner they gave me wreaked of an HORRIBLE smell that was totally unacceptable and nor was it vacuumed or clean. I then asked are there any other loaners. I was directed to Tim in sales. I ask Tim about another loaner and he literally touches his desk phone and a folder that he definitely didn’t open or even looked at and turns right around and tells me no. Tim didn’t even attempt to check. I was standing in his office door watching him the entire time. Nevertheless, based on my experience with this dealership ship i would not recommend this dealership at all. I will definitely leave a follow up review once i get my car back. More

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Always great service This is my 3rd Honda from here and no complaints. Always great service. My Mom has also bought from here and she’s always had great service too This is my 3rd Honda from here and no complaints. Always great service. My Mom has also bought from here and she’s always had great service too More

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Really enjoying my new 2018 Honda Civic! Heritage Honda has it! Gary burlage my salesman was fantastic! He took the time to go over the whole car with me and answer all my questions. Pricing, Heritage Honda has it! Gary burlage my salesman was fantastic! He took the time to go over the whole car with me and answer all my questions. Pricing, selection, no haggling, you've got a customer for life! More

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Great experience.. Thank you Gary B! I came in with a trade in. Its been 100 degrees and Gary walked me around the lot multiple time to make sure I found exactly what Inwad looking for !! I came in with a trade in. Its been 100 degrees and Gary walked me around the lot multiple time to make sure I found exactly what Inwad looking for !! More

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