Fred Cortez
Fred  Cortez at Leduc Chrysler
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Fred Cortez

Parts Manager

Leduc Chrysler

6102 46a St.
Leduc, AB T9E 74C

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5.0
19 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

22 yrs, 5 mos

Languages Spoken

English English

5.0

19 Reviews

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19 Reviews of Fred Cortez

January 03, 2023

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Employee Rating

Kim @ service was excellent Parts treated us great and Christina did a friendly check in More

by Crystal
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Christina Randell, Kim Martini

Jan 04, 2023

Leduc Chrysler responded

Thank you for your kind words Crystal.. -CRM

March 08, 2022

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Great to work with. Long time customer and use for work purposes. Brad will give you the best deal around! More

by Sean.sigalet
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Recommend Dealer
Yes
Mar 09, 2022

Leduc Chrysler responded

Thank you for sharing your long-time loyal customer experience with us Sean.sigalet! -CRM

January 22, 2022

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All of the staff here are very friendly and try to do anything they can to help. Having my vehicle serviced here was quick and stress-free More

by autumnmatter
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Quality of Work
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Recommend Dealer
Yes

Other Employees Tagged: Chuck Albers, Courtney Vandenberghe , Dawn Manuck , Judy Wilhauk

Jan 24, 2022

Leduc Chrysler responded

Thank you for sharing! -CRM

January 06, 2022

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The dealership had my vehicle for an excessive amount of time . Limited loaners - they rarely give a loaner vehicle . Staff are dismissive and inattentive with customers . More

by samd_11
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Overall Experience
Recommend Dealer
No

Other Employees Tagged: Dawn Manuck , Andrew Stennett, Judy Wilhauk

Jan 06, 2022

Leduc Chrysler responded

samd_11 We are sympathetic to your situation and would like to help find an alternative solution for you.. Each department is given a limited number of "loaner" vehicles, these vehicles are given out on a first come first serve basis. We apologize that we were unable to provide you with a loner during the duration your vehicle has been in service. We offer a complementary private shuttle service (Leduc Chrysler Shuttle) to Leduc and area to help facilitate getting to and from the dealership. We also recommend speaking with your insurance company as some institutions will cover a rental vehicle for you for an extended time period. Another option could be, depending on the age of the vehicle if your warranty is still in effect, that too can cover a rental vehicle for you. Please let us know if you would like more options while your vehicle is being serviced Here to help! Feel free to call Customer Relations 780-986-2051

November 10, 2021

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I have nothing but good words for this dealership. I had to make a long trip up North the next day and I did not have any winter tires. No other dealership was able to take in my vehicle, but Leduc Chrysler More

by Faith Auger
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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Rylan DesJardine, Dawn Manuck

Nov 16, 2021

Leduc Chrysler responded

Thank you for your raving review "Faith Auger" We are super happy to hear our team was able to come through for you and assist last minute before your long trip up north! Appreciative of your kind words, looking forward to working with you next time your passing through. -CRM

November 02, 2021

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Brought brand new 2021 Jeep Wrangler here after purchasing elsewhere for a whining noise. To which they were accommodating and serviced issue three separate times under warranty until it was fixed More

by Herboldbrandon
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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Albers, Dawn Manuck , Judy Wilhauk

Nov 03, 2021

Leduc Chrysler responded

Thank you for sharing with us "Herboldbrandon" Happy to hear our service team could go the extra mile for you to have these unknown issues rectified in a warrantable way.. We look forward to your continued business and local support in the future. -CRM

September 28, 2021

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They are awesome to deal with would recommend them to all my friends .They are very thorough and friendly More

by jhtourigny
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Recommend Dealer
Yes

Other Employees Tagged: Chuck Albers, Kailyn Michaud

Oct 05, 2021

Leduc Chrysler responded

jhtourigny- Thank you for your recommendation! We would like to invite you to share this experience on our google reviews pages Thanks in advance -CRM

July 16, 2021

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Thank-you so much Fred for fixing my radio in my car. Excellent service, awesome people. I was even shuttled. My husband bought a truck from them a few years back and we have always been happy. Thank-you More

by Jacqueline Wilhelm
Overall Experience
Recommend Dealer
Yes
Jul 20, 2021

Leduc Chrysler responded

Thank you for sharing with us Jacquline! We look forward to seeing you at your next service appointment.. -CRM

June 11, 2021

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They were all very helpful made purchasing a new vehicle less stress full.No running back and forth on the price or pushy was upfront on everything was a pleasure dealing with Brad McDonald and all the staf More

by Brandi13
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Friendliness
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Overall Experience
Recommend Dealer
Yes
Jun 14, 2021

Leduc Chrysler responded

Brandi13, Thank you for giving us the opportunity to earn your business. Happy to hear this experience was efficient and beneficial to you, we are here to help! Thank you for sharing with us, we look forward to working with you for many more years to come. -CRM

June 07, 2021

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I have bought all my personal and commercial vehicles at Leduc Chrysler for the past 35 years Because we have built a relationship over the years with the sale and service departments that I trust More

by A GOOD DAY
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Recommend Dealer
Yes
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