Two weeks ago I was involved in a motor vehicle accident that totalled my 2016 Ford explore. When the firemen saw my truck, they commented on the fact that had I not been in such a well-made reliable truck things would’ve ended very differently for me. Except for having some bumps and bruises, I walked away from that accident with no broken bones or cuts! I contacted Courtesy Ford the very next day letting them know I had been in an accident. Asking them to find a vehicle similar to the one I was driving. Within 24 hours they had a vehicle waiting for me on their lot to come and have a look at. It was a year younger than the one I lost with less mileage and I was able to get it as a replacement vehicle. They helped me navigate through the entire insurance claim process and ensured that I got the appropriate replacement cost. They replaced my beat up license plates with new ones and ensured all the documentation was ready for me to sign when I came to pick up my truck. I could not have asked for a more seamless process or better customer service than what I received at Courtesy Ford. I can’t imagine ever purchasing a vehicle from anyone other than this dealership.
Dylan is always very helpful
The last 3 new vechile we have bought from Dylan and always goes over and above everytime
He is always there to help and with a smile
"The best sales experience "
Luis and his son Dylan made this buying experience above and beyond expectations.
Thank you will definitely recommend to family and friends ,
Johnny g a
The whole dealership was excellent to deal with, We were referred to Courtesy by a friend. The sales Manager ( Luis Frada ) was amazing to deal with. He knew exactly what were were looking to do and made it happen. They had an excellent selection and we were able to pick out a vehicle we liked and make a deal!
"Great sales service from Dylan "
Dylan was super friendly and the sales process was great. When my new vehicle was delivered, there was a problem with the finish, but Dylan is making it right. I would highly recommend customers to seek out Dylan if you want to be treated like a valued customer.
Other Employees Tagged:
"Knowledgeable and understanding of needs vs wants "
Dylan Frada was a tremendous help in my pursuit of a new F150 and he found exactly what I needed and wanted for my everyday needs! If anyone ever needs advice and expertise of buying a vehicle he is the man at courtesy ford!
"Dylan is awesome"
Thank you so much Dylan for your excellent knowledge of ford vehicles and energy you committed to finding me exactly the vehicle I wanted. I feel not only did I gain a vehicle but a friendship aswell. Family and friends will be recommended to come and see you. Thank you again, you are awesome!
"Never disappoints "
Great dealership. Amazing service. Car dealer was the best I’ve ever dealt with. Would highly recommend to all my families and friends. In love with my vehicle
Dylan did an excellent job of answering any questions I had and helping me find the right truck just for me! The guy really makes you feel like you're family and treats you accordingly
"Excellent service!!! "
I had an outstanding experience with Dylan Frada! He was so helpful and informative! His ability to make this process so easy and comfortable can not be compared! I couldn’t be happier!
Thank you! Overall just amazing!