Donna Dean

Keep coming back for the great service and quick turn around Sp mention: French Vanilla and a free car wash Shafik Jaffer is the best as always

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He let you decide what you want, what are your desires and shares his experiences in details to help you decide on your future vehicle. He facilitates the immediate release of the vehicle in a matter of days the car is available for you to ride on for me that was so fast to release your desired vehicle.He also explains and demonstrate the features of the vehicle for your convenience and for you to be able to enjoy your car to the fullest.

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Both Avrom Brown and Donna Dean initiated solid support after an irregular event with one of their recommended auto glass suppliers. Avrom prepared all paper work for a repaint of my RAV4 roof. Donna negotiated with their supplier, I went out to get two more estimates. Guess what, Scarborough Toyota’s estimate was best! The repaint was done in a very timely manner. As seniors, my wife and I are grateful for their support and top notch professionalism. Their actions reinforce why we have consistently returned to Scarborough Toyota as our 1st choice service centre. Ron Pope

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Special Thanks to Avrom Brown. I had encountered a Fender Bender, not my fault. Avrom had Me report the accident to the Collision Centre and then proceeded with the Estimate. The repair was done during March Break and on time. Follow-up calls on the progress were comforting to know the car was in good hands. The New car looks and feels like new again. Thanks to Avron and his Team for the wonderful service.

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I had my car checked for minor damage underneath the car. Donna Dean was extremely helpful, courteous and efficient. She identified the problem quickly and resolved it promptly. Donna even added helpful advice to check the wheel alignment. I am very pleased with the excellent customer service. It was a "Wow" experience.

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Customer Service at the highest Level of excellence. Donna recognized me from my last accident previously over a year Prior. Both times it wasn't my fault i had been hit. She recognized me and called me by name; made me feel super special. She qualified me and my needs; made recommendations and helped me work with my insurance company to get me a stellar result. The car after its body work and a thorough cleanup LOOKED almost 99% Brand New Again. My eyes were so happy to see my car repaired and looking fantastic again. SUPER happy with the results i received at Scarborough Toyota. This was my 2nd visit to the body shop; and you can bet your basement i will be back again if ever the need arises. Let me tell you this guys; search out Donna; She truly was the best at taking care of me! Even helped me get a rental to pick me up from home. After a collision your never happy; but i was touched and felt special by Donna; simply by her remembering my name. Guys if you want Customer Service; may I suggest you go checkout what Donna is doing in the Body Shop at Scarborough Toyota. Marc Rutherford (A happy client)

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Jeanneth and donna are very helpful, accommodating, and professional they always strive for costumer satisfaction.they are also very knowledgeable and the price is reasonable. I will definitely recommend their services to people I know.

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Jay Ells, Gord De Castro and Donna Dean are all excellent to deal with. I have confidence that they will always take care of my family's car and do the right thing. I would highly recommend this dealership for service and repair!! Roula P

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We are pleased to give a review on Lito Santiago. Excellent service. I am a loyal customer at Scarborough Toyota since 2008. And I am happy for the service. Also I thank Donna Dean from the body shop, and Jeanneth Lagman in the service dept.

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Since the Corolla sedan had been used like a truck for a couple of years and had a couple of confrontations with inanimate objects, the interior needed detailing and the exterior, some body work. Both Jason and Donna were extremely helpful, making good suggestions on how much body work should be done, eliminating unnecessary work. The results, inside and out, are excellent--the car looks like new and the work was completed in a timely manner, earlier than expected. S. Martin

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