"Terrific Customer Serrvice"
I started my search for a 'new to me' vehicle with no sense of urgency. I visited a few dealerships, and with 20 years of VW ownership, and after testing the 'competition' I quickly realized that I am also a loyal VW driver. And now after meeting Dino at Maple Ridge VW, I will be a loyal MRVW customer as well! Dino is honest and straightforward. I told him what I was looking for and he delivered. He and Adam were courteous and respectful in the negotiation. I felt valued as a customer. In every way I can say that my experience here was 'top notch'. Next time I need car, this is where I'll start, and whenever that is, I hope that Dino will still be there!
"Best Experience I've Had"
Dino and the team at Maple Ridge Volkswagen helped me get a car at a tough time. Dino was very patient and helpful so was Rob. Finance department gave me the best financing options! Would recommend!
Slimy dealership, Bought a car with damage. They repaired it, caused more damage but won't answer calls/emails to fix. Will never recommended again.
"Poor communication / problem resolution"
Initially I was very happy with the dealership. However, as the months have carried on, contact from employees and resolutions of my issues have not been taken care of. My wife and I are rather disappointed with how things turned out considering how great tings started. The only area I have been totally satisfied with is the service I received from the advisers in the service department.
"Great experience ..very warming.. excellent service"
The salesman were a breeze to work with great ambiance great experience all together would recommend this establishment to all my friends and family thank you so much for the immaculate experience
"Sick 2018 Dodge Ram 1500"
- Jay A
Great customer service they took care of my kids while me and my wife took 2 vehicles for a test drive definitely awesome dealership to get a vehicle from
Big shout out to Kam,Dino and Will for going the extra mile and getting us into a 2015 Tiguan,Great team,felt at ease at all times
- Mike the man
Mr. Dino is the man that you can depend and trust you have to go and meet him if you ever try to look for a car /truck/suv
This dealer is the best in lower mainland
"Easy, simple and enjoyable experience!! "
- Aaron McD
From the moment I got on the lot, I was greeted by Dino, he asked me what I was looking for and he gave me everything I asked for, he never pushed a car on me which made this experience very enjoyable!!
Overall dealing with the guys at VW Maple Ridge was an awesome experience.
There fair and understanding and do everything they can to get you the price that suits you and not them !!
Highly recommend going to buy a car off these guys !!!
My interaction started out out decently well. Then my Rep Dino stopped returning calls and texts. It has literally been a week since his last response. I chatted in to ask for information and to get someone to get in touch with me. On multiple occasions the third party chat rep assured me someone would be in touch in a reasonable amount of time. It has been days for that as well.