"Customer service "
After spending over $60,000 on a new truck at Scarsview, I recived the worst customer service to date. I will go out of my way to relate my experience with anyone that will listen,in hopes that they avoid this dealership.
"Great Purchase Experience"
Had a great experience at the dealership. The salesperson was very knowledgeable, and went above and beyond to make us happy with the vehicle. My next purchase of a truck will be at this dealership. Thank you Mohammad!
Very excellent service and very kind employees! Bala Gunabalasim helped us with everything we needed during the process of purchasing our car! Would definitely recommend this dealership if you are looking to purchase a new vehicle!
"Company does not honour Chrysler warranty "
Company advised me to go to another dealership to get my rust proofing warranty. Followed up several times and got terrible customer service. I called in yesterday and when Diana heard my voice (we have had many interactions and she knew it was me) I immediately asked for an update on my rust proofing warranty. I was immediately Placed on hold and after 20 minutes, she returned only to hang up on me. It has been 5-6 months now and I have received zero from this company. She had sent me to a body shop to get my truck looked at for a quote. Months later she told me that I should have gone to another dealership instead. What kind of service is this? Why can’t a dealership support and honour a corporate warranty program. This location has issues and certainly this person and warranty program is suspect to say the least. I want answers!
Thank you for getting my van in and out fast. Was able to stop in without an appointment. Always friendly and very helpful. Much appreciated!
"Exceptional Service Team"
- Craig M
I have been purchasing my vehicles from Scarsview Chysler for over 15 years. I have always serviced my vehicles at Scarsview and the service team of Amal, Alex, Diana and Suresh are exceptional. They are always professional, courteous and caring. They along with the mechanics provide you with an accurate diagnostic allowing to make well informed decisions on the service or repairs needed to keep you on the road.
Scarsview Chrysler has been servicing my cars for the last 10 years. The service team has been exceptional during this time. They have never given me a reason to look elsewhere for service. The diagnostic of the repairs are accurate and never a guessing game, the mechanics are always available to explain what has to be done.
Great service with Diana ! Big smile and kind Diana is very helpful and keeps you informed on what is being done to your vehicle. Always a pleasure
"Great Customer Service"
Diana Miller is awesome! Very knowledgeable, super helpful and great customer service. Dropped in without an appointment and she was able to accommodate me on the spot. Thank you Dianna for being so accommodating
"Excellent Service "
- Jason H
Always great service when you are taken care of by Diana Miller. She keeps you up to date on the process and makes sure its completed on time.