"Kelcey was so professional, made me feel very comfortable:)"
I was pleasantly surprised at the level of attention I was given from service when it came to my truck. There were a few issues with it, they dealt with it, even went above and beyond and renewed my faith in dealerships! Great staff and experience for myself. Kelcey was completely professional, knowledgable and very positive. Thanks for a great job! Scott and Frenchie gave me the same level of professionalism as well, cant wait to come back and see the team!:)
"Excellent Customer Srvuce "
Time the salesman spent with us and patience answering questions and when he didn’t know he took the time to look into getting us the information we requested. Not only did he sell us the vehicle he took the time to show us some key features the vehicle offered and how to operate. They do not try and up sell you they try there best to get you the vehicle you are looking for and in your price range I was extremely happy all around😀
- C GAGNE
Jen lu is why I gave the rating I did from beginning to end of this experience she was fabulous with get the truck in fast , ordering the parts and getting them to dealership quick and getting truck back to me fixed in record time she got everything to fall into to place perfectly I’ve been dealing with Kentwood ford and ther service for over 15yrs and this experience with Jen reminded me again of why my loyalty stays with Kentwood that girl really deserves a raise