I was very pleased with the service I received from David Wu who was most helpful and professional. There was no pressure selling. Instead he asked me what I "must have" in a vehicle and they searched where they could get that vehicle with the options I wanted. Then he patiently showed me all the features of my new van. I am physically disabled and the Pacifica had special options I needed to learn to use. So he drove me around and showed me how to use the auto park features, etc. I would have given the dealership a 5 star rating except I had an unpleasant experience with the finance advisor assigned to me that almost made me not push through with the deal.
I went in with the intention of just browsing and I walked out with a new Challenger. David found me what I was looking for and stayed late on Sunday to make sure I went home with the car. Couldn't ask for more than that. The low pressure, laid back, honest sales style is really what sold me, much better than my previous car buying experiences. David and Kevin are the dream team!