I purchased a Ford Explorer at JP Motors and can say without hesitation that Keith was the best person to deal with, in the chain of people I had to deal with, before picking up my vehicle. He was courteous, patient and extremely accommodating and cooperative. Good job Keith, people like you make any establishment proud.
Car shopping is always a stressful experience, but this time around it was much less painful . I had a limited budget to spend on a vehicle and J.P. motors was the most affordable for me. I went to the Plains Road lot where Mike Liang helped me around the lot. I had a bunch of vehicles that I saw online that I was considering, Mike was extremely patience and informative, allowing me plenty of time to look over physical features for the vehicles and informing me of there history and operational details. I took multiple test drives with multiple vehicle with Mike and was comfortable all the way. He wasn't pressuring me to go with that one or this one he would inform me of the vehicle information and let inspect any detail I asked to examine.
The financing and service staff members were also helpful and pain free. David McKay was the Financial Service Manager that I dealt with and I found him straight forward and provided me with everything I need for my vehicle.
Keith Johnston was the service member that assisted me when I came to pick up my vehicle. He was reliable and well organized. He made sure I was all-set and had all the proper paperwork I needed and informed me of all the services that were available to me when I needed them.
I overall had a satisfying experience with J.P. Motors and eventually down the road when I need another vehicle that will be the first place I look.
I vehicle that I purchased was a 2014 Hyundai Veloster
"Professional persons and excellent service"
I bought Mazda 5 2013
I am 100% satisfied with sales finance and delivery department. Thanks for excellent service. I recommend everyone must visit before purchase vehicle.
"Love my escape "
- Hannah sedore
Had an accident back in November and came to join motors to look at a ford escape and was very pleased with the professional staff that understood that I need to wait for my old car to be felt with and they got me in my nee vehicle as soon as that happens 10/10 customer service wise they were very patient and kept in contact and even helped with getting my old car settled thanks Dave and Dave:)
Great service from David Makay and Dwight thank you for all your help and your fast service and welcoming I highly recommend. Thank you jp motors
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"Great customer service and experience "
We went looking for a car and met Ken and right away he was very friendly and was happy to help us. He was very knowledgable about the cars and I felt very comfortable listening to the advice he gave. He didn’t pressure us into any decisions which I really appreciated and the whole experience was amazing! Ken made one of the biggest decisions in our lives go so smoothly. We recommend everyone to go see Ken
"Amazing Staff, Great Experience!"
Went to JP Motors to have a look and the possibility of a newer vehicle. From the start the customer service was incredible. I never felt any pressure or hassled at any time. Jeff Hansford was excellent to deal with. He was able to help me narrow down my decision with no pressure. He gave me the time needed to make the right decision in the vehicle I wanted. After deciding on my Hyundai Tucson, I met with Dave McKay. Dave has a great no hassle approach and took the time to answer every question that I had. He was always a quick call away and made me feel like I was a VIP when dealing with him. I have no doubt in my mind where I will be going when I get my next vehicle! I cannot thank Jeff and Dave enough for helping me make the right decision.
JP Motors provided exceptional customer service from start to finish to ensure that every step of my buying process went smoothly.
I would recommend JP to anyone looking for a car.
Henry Sterczewski helped walk me through every step of the process in a very friendly and professional manner. He went above and beyond in customer service and answered all of my questions to the best of his ability. Will definitely recommend this place.
"Highly recommend JP MOTORS!"
Very impressed with the friendly, courteous manner of all the employees that I met with. Thomas was extremely helpful as well as the owner's son Ryan, the service folks and shuttle drivers when I purchased my Ford Fusion. All my questions were answered -- JP Motors went above and beyond to make this purchase and exchange as smooth as possible. Thank you so much!
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