"Thank you for accomodating"
Buying a new car can always be very stressful. Especially with the amount of options we have available today. Daniel was amazing at his Sales skills. He did not push for the sale but value added the service by walking me through each step and took the time and patience to accommodate my needs against my wants. Ricky was helpful as well and right away approved my financing option informing me exactly what was needed. Even if Chris was not available, Hugh helped with getting me setup with the plates etc. Overall Great experience and I enjoyed working with the SuperStars of VW. Cheers.
"A Great eGolf learning and sales experience!"
Bramgate reception staff, the sales representative (Daniel), and Joanne in business were all pleasant and polite. This was a fun and educational experience for all. We smiled and laughed a little. As VW Canada enters the new era of vehicle electrification, it's a learning cliff; green license plates, no transmission, government rebates and no oil changes!
Communication was efficient by phone and email, so very important.
Thank you. My neighbour is on his way to buy........
"Great Team! Great Location!"
- Ryan V
The Team and Bramgate VW is very professional. They were patient with all my questions as I went through many different options in my purchase of a new vehicle. From start to finish, everyone who I interacted with made the process easy. Will be back for another purchase when we need to replace the other car.
"Good Dealership, Poor Purchase Experience"
I have been a client of Bramgate for some 22 years, and continue to give the dealership high marks for its service and professionalism.
That said, I recently purchased (May 5, delivered July 10) VW Golf through the Diesel buyback/trade-in programme. My experience with Ricepoint, and the entire programme as a whole, was a pain in the xxx - too bureaucratic, too slow, and lacking in respect for the customer.
After the ordeal with trying to get my TDI traded in, I chose to stay with Vw mainly because of Daniel Turner at Bramgate. He was not pushy, he was respectful, efficient and honest. Although I am not quite happy with the Alltrack (road noise etc), I was thoroughly happy with the service I received from Daniel.
I emailed him my concerns and he was so quick to get back to me. He did his best to support me through the ordeal with Ricepoint. He was honest the entire way out. This dealership cares about their customers and try their best to help you as much as they could. I would recommend them anytime.
I went to the Pfaff dealership in Newmarket, where I bought my TDI, and I found the staff there to be rude and inexperienced. I was left waiting for about 20 minutes to speak to someone who actually knew about the cars - the lady that was originally set to work with me told me that she did not know much about the vehicles. The subsequent staff who came to explain about the trade in - was rude and condescending. The minute I met Daniel, he had my trust and I was willing to go back with a VW because of the service I received at Bramgate.
Thank you so much!
"New Tiguan "
- Stefani Marotta
My second time purchasing from Bramgate VW. Exceptional customer service! Daniel went over and above to make the transition from my Jetta to Tiguan an enjoyable experience. Thank you!
"Picked up my new Jetta"
Danial was in contact with me for over a year. We both were waiting for the TDI recall.
He always kept me up dated and helped negotiate the return and purchase.
He made my wife and I very comfortable in the purchase of the 2017 Jetta.
"Best experience buying a car!"
Daniel was fantastic! This is the first time in over 10 years that buying a car was enjoyable.
I would recommend Bramgate to everyone.
Thanks again Daniel and Joanne! I love my new Beetle.
"Always feel coming to this dealership and buy the new car"
The sales person Mr. Daniel Turner is a awesome and well caring having lots of knowledge about what is he selling, he is great person.
Other Employees Tagged:
Mr. Madhu Natrajan
"Tdi return Gli pick up"
As a vw customer, was very disappointed I had to hand in my 2013 Tdi....in return, picked a GLI....nice car, but honestly not 100% happy with the whole situation.
However, from day one Daniel was very nice, very helpful and tried to help best he could....had few issues with the Gli purchase, but nothing to do with Daniel's performance, he was outstanding thru out.
Having said that, I felt manager at bramgate could have given me a better discount on GLI, after 5th car bought there I felt $1300 discount was very poor....
I would still recommend dealer and Daniel as your reference for a dedicated sales rep to take care of your purchase at Bramgate VW...just a quick word for Joanne: she was great, did very good job as well.