"Service was good but could be better"
I had to take my vehicle back twice to sort out things that should have been dealt with before I drove away in my new vehicle. It was a used SUV, they did the detailing, but I found that it hadn't been properly cleaned. There was an issue with finance, with an extended warranty, but in the end and after a few calls, they sorted it all out. I would have give a higher rating if these issues hadn't come up.
"wasting to much time"
Were been waiting more than 5hrs with my little one and my wife! in the finance department. because of rushing of Mohammed its been mess up then it took longer. now he mess up, instead I will pay for 7years now become 8years. I will tell what happened. first everything ok were almost done he said you got 398/bw with these platinum plan for 84months. then he notice become 439/bw 84 months and I said cancel everything because thats too much. he replied be patience I we will fix it. were wait again! my wife feel bad and my 18 months boy he got boring he cried. then finally they fix it. it become 96months. its not worth it. because were already wasting our time and we want to be done so we agreed! bad experienced. were so upset. and one thing more, the guy I talk to. please dont always make promises but its not true and dont be rude.
Other Employees Tagged:
, Mohammed El-Chami. Don’t like him.
"Excellent experience "
I will definitely deal with them again.
They went above and beyond my expectations. The sales and finance staff treated beyond our expectations, they worked with us to get us a vhicle that fit our needs and budget. I would highly recommend Go Mazda to friends and family.
"Great Buying Experience"
I had great experience in buying my first car with Go Mazda. Sahil was great for us. He was friendly, helpful and was never pushy. He listens to you and laid out options that would be suitable for your needs. Which made it easier for us. Overall we had an excellent experience, not only with Sahil but to all the staffs and managers. They have been very approachable and accomodating. We are happy with our choice. Thank you again!
"Great customer service! "
Kalvin and his team helped and catered to me and my family when another dealership wouldnt. We needed a reliable vehicle and go Mazda made it happen.
"Amazing and best dealership "
Me and my wife went out to look for a fully loaded car for us,it was our first new car to buy and were much excited. I can't believe how much Go Mazda guys can do for their customers. Our sales person Yasmeen asked about our requirements in a car and our choices, and then she came up with the best seeking car of the Year that was 2018 Mazda CX5 model which we took test drive and the car is so amazing with all fantastic features. The grearvthing about this dealer is that people are so friendly and they want to help you every way they can and give you the best price for your budget. Not to forget another salesperson Billy who actually came along to get the number plate and showed us all the functions and features to get use to with car and he explained us everything so well. We had such a great experience that I am gonna recommend this dealer to everyone. Bingo.!!!