Chris Clarkson | Page 2

New truck purchase Overall great dialogue and access to information. The transaction was very transparent. The people where interested in understanding our needs and d Overall great dialogue and access to information. The transaction was very transparent. The people where interested in understanding our needs and did a great job fulfilling them! Many thanks More

by DUVROB Verified Customer Verified Customer

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Helpful! After a surprise call to trade in my 2013 Fiesta, Derek walked us through the process and we ended up with a brand new Escape! After a surprise call to trade in my 2013 Fiesta, Derek walked us through the process and we ended up with a brand new Escape! More

by JEAN.SYMBORSKI Verified Customer Verified Customer

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Fantastic! My salesperson Taylor was awesome. Enthusiastic and knowledgeable and efficient. Location is great. Delivery Coordinators are friendly and knowledg My salesperson Taylor was awesome. Enthusiastic and knowledgeable and efficient. Location is great. Delivery Coordinators are friendly and knowledgeable. My Escape was clean and full of fuel. More

by DAROCK9 Verified Customer Verified Customer

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Salesmen use 'Dirty Tactics' to keep deposit Bought a new vehicle here in 2015 - great service & no problems. Went back recently for a new vehicle & trade in. Wrote up a contract for a vehicle Bought a new vehicle here in 2015 - great service & no problems. Went back recently for a new vehicle & trade in. Wrote up a contract for a vehicle we liked & put 1000.00 deposit - on that vehicle - before we were told if it was available or not. Had vagually asked about a special order - was told a deposit of 2000.00 was required & would take 14 weeks. As I was signing the contract for the vehicle with the 1000.00 deposit the salesman told me - "if you go elsewhere to buy a different vehicle you will lose this deposit on this vehicle" - & I said fine. No mention at all of a special order. Unfortunately for me I didn't take the time to read it over as I was wrongly assuming that I was dealing with an honest Ford employee. He had added the words -"and special order" onto the contract & DID NOT mention that to me anytime in our conversation. Of course they said that since I signed it thats tough & no return of deposit. No Special Order Forms were filled out. DIRTY Sales Techniques. BEWARE. More

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Nothing but the best service! I had issues with my 2016 f150 in regards with the battery being dead and needed it to be towed to the dealer ship, with a long list of warranty work I had issues with my 2016 f150 in regards with the battery being dead and needed it to be towed to the dealer ship, with a long list of warranty work that need to be done. The service department at Northstar Ford is amazing, they took care of everything that need to be done to my truck. More

by NICKNYILAS Verified Customer Verified Customer

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New truck Chris and Kevin were great. They found me the truck I needed with all the options I wanted. They called a few days after delivery to answere any que Chris and Kevin were great. They found me the truck I needed with all the options I wanted. They called a few days after delivery to answere any questions I had and to see how I was liking the truck. I would recommend them for others. More

by DUNSMORE23.LD Verified Customer Verified Customer

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Purchased a new vehicle The staff at Northstar Ford in Calgary were very helpful. I wish to extend a particular thank you to Ahmed Ala-asad who was our first contact, spent The staff at Northstar Ford in Calgary were very helpful. I wish to extend a particular thank you to Ahmed Ala-asad who was our first contact, spent a great deal of time with us and took our repeated telephone calls to answer questions. Thank you everyone. I am very excited about my new wheels! Pam Wilson More

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