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Courtenay Mazda
Courtenay, BC
1,393 Reviews
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1,393 Reviews of Courtenay Mazda
February 18, 2024
We purchased a new 2024 Mazda CX-5 from Courtenay Mazda January12, 2024. Our overall experience was excellent. Our Product Specialist was Travis Webber, who, while relatively new to his position, was kno January12, 2024. Our overall experience was excellent. Our Product Specialist was Travis Webber, who, while relatively new to his position, was knowledgeable, helpful and thorough. He was ably assisted by Mike Milne, Sales Manager and Chad Johnston, Finance Manager. More
by dave.hysert
Employees Worked With
Travis Webber, Chad Johnston, Mike Milne
Helpful October 02, 2023
The sales manager who wrote up my contract did not mention that my deposit was non refundable ~ he even suggested that I put down $5000 instead of the 1 k I was agreeable to. I was so excited about mention that my deposit was non refundable ~ he even suggested that I put down $5000 instead of the 1 k I was agreeable to. I was so excited about the Mercedez Benz that I did not read the contract, which does state the deposit was non -refundable ~ it's in very tiny print though, and as i said, this was never mentioned to me during the course of being told the price. Also, I asked them to check why oil was dripping on the engine and causing a burning odour, which they did not do. I was willing to consider buying a different, more fuel efficient vehicle, or maybe even leasing, but I've decided to go with a Toyota instead ~ I will take my complaint to the CEO of Mazda, dispute it on my credit card, and if all else fails, I will take them to small claims court based on the fact that they weren't entirely transparent, and that they did not check what the burning oil smell was. It would have been prudent o me to make them figure that out before signing papers, but had I been clear that the deposit was non refundable, I would not have signed the contract until the burning oil smell was addressed. I will say that everyone at the dealership was very friendly, and helpful, right up until having me sign the contract ~ they were very good about pretending to be transparent, showing me their costs, and claiming that they would only be making $600 on the sale, but I was say asking me for a 5 k deposit while knowing that it would be non refundable is just shady. More
by quintessenti
Employees Worked With
Corey Sawchuk, Austin Pridge
August 11, 2023
Purchased a 2023 CX5 Kuro as a result of previous car was written off. Exceptional service and advice from Mike Milne and Emma McDougall. Chad Johnson clearly explained all items on the sales contract so t written off. Exceptional service and advice from Mike Milne and Emma McDougall. Chad Johnson clearly explained all items on the sales contract so there were no sudden surprises. This was the 7th car i have purchased from Courtenay Mazda. More
by mustang roscoe
Employees Worked With
Chad Johnston, Mike Milne, Emma McDougall
March 21, 2023
I had purchased a VIP service package for my previous car not knowing I would upgrade to a newer Mazda. They worked out a solution where my investment in their service package was not wasted and made me a ha not knowing I would upgrade to a newer Mazda. They worked out a solution where my investment in their service package was not wasted and made me a happy customer. More
by michaelstrombone@gmail.com
Employees Worked With
Sean Goldberg
December 30, 2022
This dealership is a collection of good people. I have not purchased a car from a dealership in 20 years. A friend highly recommended Mike Milne. He heard my wish list, made a list of cars to look I have not purchased a car from a dealership in 20 years. A friend highly recommended Mike Milne. He heard my wish list, made a list of cars to look at and introduced me to Austin Pride, who took care of me from there. Austin was knowledgeable, kind, mature, and easy company on test drives. I would not hesitate recommending this dealership where relationships are important. More
by Rosemarie
Employees Worked With
Chad Johnston, Mike Milne, Austin Pridge
December 23, 2022
Emma was so sweet and helpful :) We were extremely happy with all her help and her follow up. We look forward to working with her again! with all her help and her follow up. We look forward to working with her again! More
by Jennie-Lynn
Employees Worked With
Mike Milne, Emma McDougall
November 25, 2022
The process for buying my sons vehicle was made to simply by Austin and Mike I reached out first thing in the morning and was driving off the lot in my sons new to him vehicle I highly recommend going to see by Austin and Mike I reached out first thing in the morning and was driving off the lot in my sons new to him vehicle I highly recommend going to see them at courtenay Mazda for all your vehicle needs! More
by StHarma89
Employees Worked With
Mike Milne, Austin Pridge
